Customer Service Representative and Business Development Specialist

1 month ago


Cairo, Cairo, Egypt Nok Human Capital Full time

Nok Human Capital is partnering with Goodsmart to hire call center representatives and telesales agents.

About the Role:

We are seeking highly motivated and excellent English speakers who can work in a dynamic environment.

The ideal candidate will have a strong passion for customer service, be able to communicate effectively and build strong relationships with customers.

Key Responsibilities:

- Respond to customer inquiries and resolve issues promptly

- Meet sales targets through telesales activities

- Collaborate with team members to achieve sales goals

Requirements:

- Excellent written and verbal communication skills in English

- 2+ years of experience in customer service or sales

- Ability to work in a fast-paced environment and meet deadlines

Work Environment:

- Work on-site at our office in Zamalek

- Rotational shifts: morning shift (7 am - 4 pm) and night shift (1 pm - 10 pm)

Compensation and Benefits:

- Estimated salary: EGP 6,500 net per month + 20% KPIs added after 3 months

- Opportunity to develop skills and advance in your career

- Collaborative and dynamic work environment



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