Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Representative to join our team at RayaCX. As a key member of our customer support team, you will be the primary point of contact for customers seeking information or assistance related to our banking products and services.
Main Responsibilities:- Respond to inbound calls from customers professionally and courteously, addressing their inquiries and concerns related to banking products and services.
- Provide excellent customer service by identifying and resolving customer problems promptly and effectively, using appropriate problem-solving techniques.
- Cross-sell and upsell banking products and services to customers based on their needs and preferences, promoting our comprehensive offerings.
- Maintain accurate records of customer interactions and transactions in our CRM system, ensuring seamless communication and efficient issue resolution.
- A high school diploma or equivalent, with a strong foundation in communication and interpersonal skills.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
- A strong customer service orientation, with a passion for delivering exceptional experiences that exceed customer expectations.
- The ability to work under pressure and meet deadlines, prioritizing tasks and managing multiple responsibilities with ease.
- Proficiency in using computers and relevant software applications, with a basic understanding of CRM systems and customer support tools.
- A competitive salary of 7000 EGP Gross Package, reflecting your value as an integral member of our team.
- A comprehensive benefits package, including opportunities for professional development and growth within our organization.
RayaCX is a leading provider of innovative solutions and expert services, dedicated to empowering businesses and individuals alike. We foster a culture of collaboration, creativity, and continuous improvement, committed to making a positive impact in our community.
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Customer Service Representatives
1 week ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNok Human Capital seeks highly motivated Customer Service Representatives to join our team in Cairo, Egypt.Salary: The estimated monthly salary for this role is approximately 19,000 EGP + up to 10K a month commission + 4,500 EGP bonus + 2,500 EGP for top achievers, totaling around 45,000 EGP per month.Job Description:We are looking for individuals who can...
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Customer Service Representative
2 months ago
Cairo, Cairo, Egypt RayaCX Full timeJob Title: Banking Call Center Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our RayaCX team in Cairo. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients across various banking operations. Key Responsibilities:-...
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Customer Service Representative
1 month ago
Cairo, Cairo, Egypt RayaCX Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at Raya CX. As a key member of our customer experience team, you will be responsible for providing exceptional support to clients across various industries through chat.About the Role:This is a full-time on-site position located in Qesm 1st 6 October. The...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeOverview:RayaCX is a leading provider of next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa.The company has been delivering integrated business process outsourcing solutions with a focus on advanced technology, robust strategies, continuous improvement, and...
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Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is partnering with Goodsmart, a leading online delivery service provider.We are currently seeking highly skilled Customer Service Representatives and Telesales Agents to join our team in Zamalek.As a Customer Service Representative and Telesales Agent, you will be responsible for providing exceptional customer experiences and promoting our...
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Customer Service Representative
6 hours ago
Cairo, Cairo, Egypt Nok Human Capital Full timeJob OverviewNok Human Capital is seeking a highly skilled Customer Service Representative to join our team at a reputable insurance company.Salary and BenefitsWe offer an attractive net salary of 5,400 + 1,300 (KPIs), as well as comprehensive social insurance and medical insurance. Additionally, you will be provided with metro subscription and transportation...
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Customer Service Representative
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is a leading recruitment agency specializing in staffing solutions for reputable insurance companies.We are currently seeking highly skilled Customer Service Representatives to join our team in Egypt.Key Responsibilities:• Provide exceptional customer service to clients via phone, email, and in-person interactions.• Resolve customer...
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Customer Service Representative
1 month ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNok Human Capital is seeking a highly skilled Customer Service Representative to join our team in the insurance industry.As a representative, you will be responsible for providing exceptional customer service to clients and ensuring their needs are met.The ideal candidate will have at least 6 months of experience as a CSR and possess excellent communication...
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Customer Service Representative Position
5 days ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital Job OpportunityWe are hiring experienced Customer Service Representatives to join our team at a reputable insurance company.Job Overview:The successful candidate will be responsible for providing exceptional customer service and support via phone, email, or in-person.Salary Information:Our competitive salary package includes a net salary of...
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Cairo, Cairo, Egypt RayaCX Full timeRayaCX, a leading provider of next-generation BPO and customer experience management services, seeks an experienced Customer Service Representative to join its team.About RayaCXWith over two decades of experience in delivering integrated business process outsourcing solutions, RayaCX has established itself as a trusted partner for Fortune 1000 companies...
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Customer Service Representative
5 days ago
Cairo, Cairo, Egypt RayaCX Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RayaCX. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is an excellent opportunity for individuals who are passionate about delivering outstanding customer...
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Cairo, Cairo, Egypt Nok Human Capital Full timeNok Human Capital is seeking a skilled Customer Service Representative to join our team.We are hiring for a reputable insurance company, offering a unique opportunity for individuals who excel in providing excellent customer service.Key Responsibilities:Handling customer inquiries and resolving issues in a professional manner.Communicating effectively with...
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Customer Service Representative
3 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeJob DescriptionRaya CX, a leading provider of next-generation BPO and customer experience management services, is seeking a highly skilled Customer Service Representative to join its team.Role Overview:This full-time on-site position is located at Raya CX's location in Cairo. As a Customer Service Representative, you will be responsible for delivering...
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Customer Service Agent and Sales Representative
1 month ago
Cairo, Cairo, Egypt Nok Human Capital Full timeGoodsmart is a well-known online application offering a premium household delivery service.We are seeking call center representatives and Telesales agents to work on site in Zamalek.Requirements:Graduates and undergraduates with no commitment are welcome to apply.Excellent English language skills are required.Prior experience in customer service is...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeAre you passionate about delivering exceptional customer experiences and working in a fast-paced banking environment?About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at RayaCX. As a key member of our operations team, you will play a critical role in providing top-notch service to our customers.Key...
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Customer Service Representative
1 week ago
Cairo, Cairo, Egypt RayaCX Full timeRaya CX, a leading provider of next-generation BPO and customer experience management services, is seeking a Customer Service Representative to join our team in Syndicate of Applicators tower, Abasia, Cairo.As a key member of our customer support team, you will be responsible for providing exceptional service to clients across various industries, resolving...
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Customer Service Representative
1 week ago
Cairo, Cairo, Egypt RayaCX Full timeJob Summary:As a Customer Service Representative with RayaCX, you will serve as the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls professionally and courteously, provide excellent customer service, and resolve inquiries efficiently and effectively.Key...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of next-generation BPO and customer experience management services.We are seeking a highly skilled Customer Service Representative to join our team in Syndicate of Applicators tower, Cairo. The successful candidate will be responsible for providing exceptional customer service, technical support, and global services to clients...
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Cairo, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of next-generation BPO and customer experience management services.Role Overview:We are seeking a skilled Customer Service Representative to join our team at RayaCX's location in Cairo. This is a full-time on-site role, providing technical support and global services to clients across various industries on a day-to-day basis.Key...
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Financial Services Representative
3 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeJob Summary:RayaCX is seeking a highly skilled Financial Services Representative to join our team. As a customer-focused professional, you will be responsible for delivering exceptional service to customers via phone.Key Responsibilities:Customer Service Expertise: Provide timely and effective solutions to customer inquiries related to banking products and...
