Customer Service Representative Position

3 weeks ago


Cairo, Cairo, Egypt Nok Human Capital Full time
NOK Human Capital Job Opportunity

We are hiring experienced Customer Service Representatives to join our team at a reputable insurance company.

Job Overview:

The successful candidate will be responsible for providing exceptional customer service and support via phone, email, or in-person.

Salary Information:

Our competitive salary package includes a net salary of (5400 + 1300), social insurance, medical insurance, and metro subscription provided after the probation period. Additionally, transportation is provided after 12 am to certain points.

About the Role:

This is a challenging yet rewarding role that requires excellent communication and problem-solving skills. The ideal candidate will have previous experience as a CSR for at least 6 months and a very good English level.

Key Responsibilities:

  • • Provide top-notch customer service and support to clients
  • • Resolve customer complaints and issues efficiently
  • • Meet sales targets and KPIs

Benefits:

We offer a range of benefits to support your career growth and well-being, including:

    • • Competitive salary
    • • Social insurance
    • • Medical insurance
    • • Metro subscription
    • • Transportation provided after 12 am to certain points

Working Hours and Days Off:

The working hours are 24/7 rotational shifts with 8 working hours plus 1 hour break, and 2 days off per week.



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