Customer Service Representative for Global Client Support

1 week ago


Cairo, Cairo, Egypt RayaCX Full time

RayaCX is a leading provider of next-generation BPO and customer experience management services.

Role Overview:

We are seeking a skilled Customer Service Representative to join our team at RayaCX's location in Cairo. This is a full-time on-site role, providing technical support and global services to clients across various industries on a day-to-day basis.

Key Responsibilities:

  • Provide exceptional customer service and technical support
  • Handle customer inquiries and resolve issues efficiently
  • Maintain a strong understanding of CRM systems and technology

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • High school diploma or equivalent required; additional education is a bonus

Working Conditions:

This role involves rotational shifts and days off. A bachelor's degree and military status for males are also required. Estimated salary: 25,000 - 35,000 EGP per month.



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