Customer Service Representative for Global Client Support
1 week ago
RayaCX is a leading provider of next-generation BPO and customer experience management services.
Role Overview:
We are seeking a skilled Customer Service Representative to join our team at RayaCX's location in Cairo. This is a full-time on-site role, providing technical support and global services to clients across various industries on a day-to-day basis.
Key Responsibilities:
- Provide exceptional customer service and technical support
- Handle customer inquiries and resolve issues efficiently
- Maintain a strong understanding of CRM systems and technology
Requirements:
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent required; additional education is a bonus
Working Conditions:
This role involves rotational shifts and days off. A bachelor's degree and military status for males are also required. Estimated salary: 25,000 - 35,000 EGP per month.
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