Customer Service Representative
2 weeks ago
NOK Human Capital is a leading recruitment agency specializing in staffing solutions for reputable insurance companies.
We are currently seeking highly skilled Customer Service Representatives to join our team in Egypt.
Key Responsibilities:
• Provide exceptional customer service to clients via phone, email, and in-person interactions.
• Resolve customer complaints and concerns in a timely and professional manner.
• Meet or exceed sales targets through upselling and cross-selling policies.
• Collaborate with internal teams to ensure seamless customer experience.
Requirements:
• V. Good English language proficiency.
• Previous experience as a Customer Service Representative for at least 6 months.
What We Offer:
• Competitive net salary: (5,400 + 1,300) EGP per month (fixed and performance-based).
• Social insurance coverage.
• Medical insurance and metro subscription provided after probation period.
• Transportation provided after 12 am to certain points (Ramsis & Helwan).
• Rotational shifts and days off (8 working hours + 1 hour break), with 2 days off per week.
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