Customer Service Representative

2 weeks ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is a leading recruitment agency specializing in staffing solutions for reputable insurance companies.

We are currently seeking highly skilled Customer Service Representatives to join our team in Egypt.

Key Responsibilities:

• Provide exceptional customer service to clients via phone, email, and in-person interactions.

• Resolve customer complaints and concerns in a timely and professional manner.

• Meet or exceed sales targets through upselling and cross-selling policies.

• Collaborate with internal teams to ensure seamless customer experience.

Requirements:

• V. Good English language proficiency.

• Previous experience as a Customer Service Representative for at least 6 months.

What We Offer:

• Competitive net salary: (5,400 + 1,300) EGP per month (fixed and performance-based).

• Social insurance coverage.

• Medical insurance and metro subscription provided after probation period.

• Transportation provided after 12 am to certain points (Ramsis & Helwan).

• Rotational shifts and days off (8 working hours + 1 hour break), with 2 days off per week.



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