Service Desk Analyst

**Service Desk Analyst**: **Job Description**: Experience: 3-5 years Work Location: Egypt **Required Skills**:

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Service Desk Analyst Location:...

IT Senior. Analyst Service Delivery 10th Ramadan, Egypt Department : IT Operationally reports to : IT Manager/Lead Your Role Identifying how to add value to the running and efficiency of the IT support system based at the factory/site. This role is primarily serving as the single point of contact for all issues related to IT and the entire network...

**How will you CONTRIBUTE and GROW?**: Within his/her role the "IT Service Desk Administrator" has to: Maintain HQ and Sites equipment and maintenance via pre scheduled visits 1- End User Support 2- Participation in Projects - Provide technical assistance and expertise to support the implementation of projects, ensuring successful project outcomes. -...

Desk Manager A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is...

**Short Description**: Typical outputs: - Operational: - Ensure all targets and service level agreements are fulfilled - Collect and aggregate data for internal and external reporting - Run governance meetings - Listen carefully to customers and collect all required information on reported incident. - Handle Service Desk mailbox, ITRF, and any future...

Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix -...

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 8,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - 10th of RamadanState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Handle service desk tickets and inquiries. - Managing printer stock and notifying the vendor if...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

Front Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...

Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

Resolve, escalate and follow up on desktop, network, telecom issues - Provide on-going maintenance of desktops, Laptops and printers - To quickly become proficient in any new related tool introduced into the company to be able to support the business. - Make recommendations for future upgrades and responsible for communicating with the related suppliers and...

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

**ROLE DETAILS**: Job Title IT Support Analyst Line manager IT Service Manager Location Cairo, Egypt Department I&T/Egypt **PURPOSE OF ROLE**: - The Support Analyst is an integral part of the Capricorn Information Technology team and is the first point of contact between end users and the IT organization. The analyst is responsible for recording the...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

We are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

**Role purpose**: - Operate and deliver world class services to Global Enterprises Customers (VGE footprint) - Managing DLM Day to day ordering, Pricing Update each Quarter, Monthly Billing report, Vendor management, Devices Forecast **Key accountabilities and decision ownership**: - Devices Forecast - Vendor management - Operation Support - Business...