Es IT Service Desk Engineer vois

**Short Description**: Typical outputs: - Operational: - Ensure all targets and service level agreements are fulfilled - Collect and aggregate data for internal and external reporting - Run governance meetings - Listen carefully to customers and collect all required information on reported incident. - Handle Service Desk mailbox, ITRF, and any future...

**Role Purpose**: Vodafone launched V by Vodafone in 7 markets across Europe - getting a jump start on the competition as the first offering of its kind within the consumer IoT space. Introducing a new range of smart devices for your home and on the go that lets you keep track of the things you care about, all from your smartphone. The CIOT Service Desk...

**Role Purpose**: Vodafone launched V by Vodafone in 7 markets across Europe - getting a jump start on the competition as the first offering of its kind within the consumer IoT space. Introducing a new range of smart devices for your home and on the go that lets you keep track of the things you care about, all from your smartphone. The CIOT Service Desk...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

**Role purpose**: To manage IT DE Service Desk support: All DE OPCO support -Handling the following service desk’s tasks as 1st line support through inbound and outbound calls and chat channel. - Ensuring Service Level Targets / Service Level Objectives within the SLA is met. - Measuring and Service Level Reporting for IT Services. - Own and manage the...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix -...

**Role purpose**: To manage IT Service Desk support : Mail offices, Retail and All OPCO support - Main buildings-Problem management and answer End users calls) to implement and to ensure the highest availability for all the desktop services in terms of operation and projects with customer satisfaction insurance, passing through business development and...

Qsource is hiring an IT Service Desk for an international Company working in Food & Beverage located in Sohag. **Requirements**: - Bachelor’s degree in Computer Engineering or Computer Science. - Minimum 1 year of experience - Good English **Job Description**: - Providing smooth running of all company PCs and peripherals. - Providing smooth running of...

IT Analyst Service Desk Service Delivery 10th Ramadan, Egypt Department : IT Snr. Analyst Service Delivery Operationally reports to : IT Manager/Lead Your Role The service desk role is primarily serving as the single point of contact for all issues related to IT. In this critical role, the service desk is responsible for effectively managing customer...

**Role purpose**: - Operate and deliver world class services to Global Enterprises Customers (VGE footprint) - Managing DLM Day to day ordering, Pricing Update each Quarter, Monthly Billing report, Vendor management, Devices Forecast **Key accountabilities and decision ownership**: - Devices Forecast - Vendor management - Operation Support - Business...

**Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...

**Role purpose**: This role is part of the internal IT team at VOIS Egypt. The person is a technical expert ensuring the implementation of state of the art security systems in accordance to the Information Security policies. The role collaborates closely with the Information Security teams within other VOIS centres as well as other Group Security...

**Service Desk Analyst**: **Job Description**: Experience: 3-5 years Work Location: Egypt **Required Skills**:

At ALSAC you do more than make a living; you make a difference. - We like people who are different because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to...

Details Required Experience 4 - Department Customer Operations - Career LevelSenior Position Location Cairo **Skills**: Sql server Jira Linux Windows Bugs Reporting Web Testing Desktop Testing API testing Research Skills Analytical Skills MySQL Communication Problem Solving Security English Networks troubleshooting Technical Support customer...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - RetailJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsSalary - 6500City - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support...