Front Desk Supervisor
8 months ago
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
**What will I be doing?**
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- A relevant supervisory/management certificate/diploma or degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Desk Receptionist
8 months ago
مصر, Egypt Prime scan and lab Full timeWe're hiring a new Front Desk Receptionist. **Responsibilities** - Extend a warm greeting to patients as they arrive. - Manage incoming phone calls and inquiries. - Schedule patient appointments efficiently. - Verify and maintain patient information accurately. - Handle payment collection with professionalism. - Maintain and organize patient records. -...
-
Desk Manager
8 months ago
مصر, Egypt Hilton Full timeDesk Manager A Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Desk Manager
8 months ago
مصر, Egypt Hilton Full timeA Desk manager supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Desk manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is...
-
Front Desk Receptionist
6 months ago
مصر, Egypt Yalla Order Delivery App Full time**Role Description** As the Front Desk Receptionist at Sliders Cable Park, you will be the heartbeat of our customer service operations. This role is essential in creating the first and lasting impression of our park. You will manage day-to-day tasks, including answering phone calls, performing receptionist duties, utilizing clerical skills, communicating...
-
Front Desk Representative
6 months ago
مصر, Egypt Egyptian Banks Company Full timeGreet and welcome guests as soon as they arrive at the front desk. - Direct visitors to the appropriate person and office, arranging security escort as required. - Receives, welcomes and escorts VIP visitors and/or business delegations. - Answer, screen and forward incoming phone calls. - Ensure reception area is tidy and presentable, with all necessary...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. **What will I be doing?** As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeA Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. **What will I be doing?** As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service...
-
Front Office Supervisor
8 months ago
مصر, Egypt Talent Pal Full timeFront Office Supervisor A Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. What will I be doing? As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously...
-
Front Office Manager
6 months ago
مصر, Egypt SWISSOTEL SWISSOTEL SHARM EL SHEIKH Full timeCompany Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of...
-
Front Desk Operator
6 months ago
مصر, Egypt SABIS Network Full timeEnsuring that all incoming and outgoing telephone calls are handled in an efficient manner. Key Responsibilities: - Greeting all incoming students, families, and guests respectfully and professionally. - Answering phone calls in a professional, pleasant, informed manner for the purpose of providing information and creating a good image of the school. -...
-
Front Desk Receptionist
6 months ago
مصر, Egypt RIXOS Full timeCarry out the entry and exit procedures for guests and address any problems they may have during their stay. - Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. - Carry out the check-in and check-out procedures. 2.4 Monitor the VIP, COMP and HOUSE-USE during all stages. - Carry...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Office Supervisor - Waldorf Astoria Heliopolis Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development...
-
Housekeeping Supervisor
6 months ago
مصر, Egypt Powered by Qureos Full time**Job Overview**: As the Housekeeping Supervisor, you will be responsible for overseeing the daily operations of our housekeeping department. You will ensure that our guest rooms and public areas are clean, well-maintained, and in accordance with company standards. You will also supervise a team of housekeeping staff, providing them with guidance and support...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities...
-
Administration Coordinator Egypt
7 months ago
مصر, Egypt Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Administration Associate- Front Desk
6 months ago
مصر, Egypt Talent Pal Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Front Desk Administrator
7 months ago
مصر, Egypt Transmar Full time**Job Purpose**: Responsible for handling front office reception and administration duties, including greeting guests, reception duties, sorting and distributing mail, as well collecting quotations from suppliers. **DUTIES &RESPONSIBILITIES**: **Reception role**: - Answer incoming telephone calls, determine purpose of callers, and forward calls to...