Front Desk Operator

5 months ago


مصر, Egypt SABIS Network Full time

Ensuring that all incoming and outgoing telephone calls are handled in an efficient manner.

Key Responsibilities:

- Greeting all incoming students, families, and guests respectfully and professionally.
- Answering phone calls in a professional, pleasant, informed manner for the purpose of providing information and creating a good image of the school.
- Accompanying new parents on the school tour and informing them of the facilities and features of the SABIS® Educational System.
- Assisting the Admission Officer/ Office Manager in providing support to new parents to complete the documentation, explain the system, school policies, rules and regulations, etc.
- Arranging with SLO® for the new parent orientation and school tour.
- Assisting in interviewing students for new admission to KG 1, KG2 & Grade 1 classes. (if and when needed)
- Booking appointments for parents with AQCs and preparing relevant documents and information in advance (including student’s profile, infractions, and exam results) whenever an AQC assistant is not available.
- Receiving parent inquiries (KG1 to Grade 13), transferring them to person in charge, and following up with AQCs, Head Supervisor, and Office Manager.
- Assisting in student registration paperwork, procedures, and follow up.
- Keeping record for any announcement and schedules for all school activities (SLO® & P.E.) and sharing them with parents and being able to answer their queries precisely.
- Developing a positive, welcoming, and caring environment in the Front Office.

Ideal Requirements:

- Bachelor Degree or equivalent
- English proficiency and communication skills
- Pleasant personality
- MS Office proficiency
- Ability to work within a team

Employment Requirements:
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.

SABIS® is an equal opportunity employer. We are dedicated to a policy of non - discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability or any other legally protected characteristics.


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