Housekeeping Supervisor
6 months ago
**Job Overview**:
As the Housekeeping Supervisor, you will be responsible for overseeing the daily operations of our housekeeping department. You will ensure that our guest rooms and public areas are clean, well-maintained, and in accordance with company standards. You will also supervise a team of housekeeping staff, providing them with guidance and support to ensure efficient and effective performance.
**Key Responsibilities**:
- Oversee the daily operations of the housekeeping department, including the cleaning and maintenance of guest rooms, public areas, and back-of-house areas
- Train, supervise, and motivate housekeeping staff to ensure high-quality service and adherence to company standards
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and report any maintenance issues to the appropriate department
- Coordinate with other departments, such as front desk and maintenance, to ensure timely and efficient service for guest requests and room turnovers
- Maintain inventory and order supplies for the housekeeping department, ensuring budget and cost control measures are followed
- Monitor and report on the performance of housekeeping staff, providing feedback and addressing any performance issues in a timely manner
- Promote a positive and collaborative work environment, fostering teamwork and open communication among housekeeping staff and other departments
**Qualifications**:
- High School Diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 2 years of experience in a housekeeping supervisor or similar role in a hotel or resort setting
- Strong communication, leadership, and organizational skills
- Familiarity with housekeeping equipment and cleaning procedures
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Fluent in English; knowledge of other languages is a plus
**Benefits**:
- Competitive salary and benefits package
- Training and development programs to enhance skills and knowledge
- Discounts on hotel stays and other company services
- A supportive and inclusive work environment
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