Uc & Cloud Crisis Manager

**About the role**: The Senior UC Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include but not limited to Contact Center, Audio Conference, Business Talk, B2GasS, B2G MS (Direct Routing), Cisco Webex, BTOI, LVS,...

**About the role**: The UC PM, as part of ESC service Transition team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, MS Direct Routing, B2GasS, BTOI, LVS, Audio Conference, BYOC and Video...

UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD, Loran and CCA Online...

**About the role**: UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD,...

**About the role**: - work with DGPO & Managment to finalize the crisis model - followup on BTG Major incidents and create a PIR to each ticket(to be extended to the rest of technologies) - allign with process owners to make sure that the crisis process documents are updates according to the new module - work with L1 Incident manager to finalize post crisis...

**Google Cloud Technical Manager**: **General** **Summary**: This role is crucial in understanding our customers' needs and helping define businesses' requirements. In this role, you will demonstrate executive-level qualities, lead customers' conversations, and direct the Sales Team's execution by combining the technical vision and business insight. You will...

**About the role**: He / She will be in Charge of: **Leadership and management of the team** **In close cooperation with the ESC management team build vision and strategy, derived from the corporate strategy** **Communicate strategic plan to all team members and ensure their full understanding and support** **Assign resources to the customer projects and...

Principal Cloud Administrator, Managed Cloud (EBS Projects)-220000LZ **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Job Title**:Technical Analyst 4 - eBusiness Suite (EBS) **Organization Name**:Oracle Managed Cloud Services - Applications Unlimited Cloud (AUC) **Role...

**About the role**: Once the Projects / orders are signed, the UC STM is accountable for: - checking the Scope of the Request and validate the prerequisites - Make sure the design is Validated and reviewed - coordinating the delivery chain (including NS chain for Business Talk over IP) - ask for the required resources - Follow up the HW ordering and...

**Technical Account Manager** Cloud Softway is here to help clients adopt the cloud to enable business and digital innovation. We are obsessed with our client's digital transformation journey, making it as seamless as possible and ensuring all their business needs are met. We ensure all needs are met by providing skillful talents and expertise across...

technical support provided to the team members - coaching to leverage the skills of the team members Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and implementation teams -...

**votre rôle**: Job Requirements: IT background (Engineering, Computer Science or Similar Education) Professional Working Proficiency in English (mandatory) Professional Working Proficiency in French (mandatory) Virtualization and Cloud Knowledge CCNA knowledge (certification is a plus) **votre profil**: Strong understanding of operating systems, software,...

The main Service Owner missions are: Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by: - Quality of Service - Capacity management - Lifecycle management - Release and patch management - Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering the...

**About the role**: To meet the requirements of our policies and the audit recommendations we need the following activities to be in place and performed on a regular basis (most aften annually). - Maintain a Business Continuity and a Crisis Management policy - Maintain a list of critical activities and assets in Orange Business Cloud - Using the business...

**About the role**: - Driving problem resolution activity in coordination with Software factory, Infrastructure, Engineering, Suppliers, and parallel problem management teams as required. - Build Root Cause Analysis (RCA) and manage the implementation of definitive solutions and improvement actions - Lead and manage Service Improvement Plan and transversal...

**About the role**: - technical support provided to the team members - coaching to leverage the skills of the team members Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and...

**About the role**: A-Major Incident Management: Act as main point of contact leading OBS internal troubleshooting/crisis bridge Ensure proper and frequent customer communication during Major Incidents in line with OBS case excellence guidelines Ensure technical escalations on time Ensure and achieve incident escalation according to case excellence...

Cloud Adoption Manager-2200033W **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Cloud Adoption is a newly-formed organization within EMEA Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving **fast activation**, **nurturing** **an...

**Project Planning and Execution**: Develop comprehensive project plans, timelines, and budgets for cloud infrastructure migration projects. Coordinate with stakeholders to define project scope, objectives, and deliverables. Execute projects according to established methodologies and best practices, ensuring adherence to timelines and budget...

**Description** **About the role**:“**S**r Professional Account Manager**”** You will be a very important asset to the team where you will be responsible of Order Management and executing job duties with speed and accuracy in a fast-paced environment. In addition to servicing the customer, providing assistance and support to other members of the...