IT Crisis and Problem Manager

**About the role**: - Identifies trends and potential Problem sources (by reviewing Incident and Problem analysis) - Work with all internal technical teams, Service Management and external stakeholders like customer and 3rd party - Prevents the replication of Problems across multiple systems - PM may also be requested to discuss the technical part...

Identifies trends and potential Problem sources (by reviewing Incident and Problem analysis) - Work with all internal technical teams, Service Management and external stakeholders like customer and 3rd party - Prevents the replication of Problems across multiple systems - PM may also be requested to discuss the technical part supporting the SM, when...

Roles and Responsibilities: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily...

Bachelor's degree. - 2-3 years of experience managing incidents, escalations, crisis management, risk management, or other relevant experience in a fast-paced environment - Exceptional written and verbal communication skills with demonstrated experience writing for and briefing executive-level stakeholders. - Ability to think critically and logically, with...

**About the role**: **Responsibilities**: Coordinates day-to-day execution of the process Identifying and implementing changes to the process Communicating new and changed policies Ensuring the standards and procedures are being followed Identifying and implementing process improvement Creating, analyzing and distributing process reports, KPI’s Act...

**About the role**: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily reviews...

**Role purpose**: Provide a second level of escalation (L3 support) for Office IT operations. Proficient on supporting any Global Active Directory, TPS, ADFS, AD Connect, Office 365 and License assignment. Works on assignments that are extremely complex in nature where a high degree of independent judgment, initiative and technical knowledge are required to...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

**About the role**: - Acting as 1st level of escalation. - Incident audit and monitoring. - Generating internal and external reports. - Supervision of the team to ensure compliance. - Contriving initiatives and other administrative tasks as per job requirements. - Reference & coach for tools. - Maintain data integrity and challenge common discrepancies. -...

Overview: This role is the main interface between the GBS Planning Hub and the Market for Supply Planning collaborating with the operation teams and market planners to ensure market plans and related projects are adopted and service levels and working capital targets are met. Point of escalation in GBS, overall accountable for Supply Planning in GBS and...

**About the role**: A- NAM operations Overlook NAM operations for ESC top customers and manage the relationship with customer & account team in collaboration with head ESC NAM. Maintain and lead automation and value added services and tools for NAM customers B-Major Incident Management: Act as main point of contact leading OBS internal...

**Job Description**: - Ensure that proper financial records and procedures are maintained both in the bank accounts and the local books of accounts. This includes the disbursement, banking, protection, and custody of funds, securities, and financial instruments. - Perform cash management operations based on detailed and comprehensive forecasting of the...

**About the role**: - Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot, identify and resolve call center and access number faults. - Troubleshoot value added services (Voice Mail, Attendant console, etc...) - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s...

Overview: - As directed by the Business Unit leadership and in collaboration with the PepsiCo Office of Global Security, ensure that the businesses in AOR benefit from effective and sustainable security programs that mitigate risk to our people, assets, and objectives while protecting PepsiCo Brands. - Execute operational implementation of strategic...

**POSITION VACANCY **Food Safety Manager **POSITION SNAPSHOT** Location: 6th of October Factories Company: Nestlé Egypt Full-time *** Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and...

**Project Security Manager - Egypt/Several Locations** We are a collection of innovative minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow. **Your Role - International, Challenging And Future-Oriented!** The Egypt High...

The purpose of this role is to shape and deliver the Social and Content Strategy, managing social media channels, website and content streams, reporting to the Head of Digital Marketing. Job Title: Social & Content Manager **Job Description**: **Job Description**: - Responsible for the execution and ongoing measurement of the social media and Content...

The HR Project Manager will support a number of key HR initiatives across a number of countries in the North Africa, Levant & Central Asia (NALCA) Sub Cluster. The role is based in the NALCA Sub-Cluster and is responsible for supporting the CHROs, as well as working in partnership with the MEA HR Business Execution team to deliver on Country, Sub-Cluster,...

Ref: JO-2304-110743 | Negotiable | Location:مصر‎, مصر‎ | Added:24/04/23 **Responsibilities** - Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships. - Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their...

**What You Will Be Doing** **Act as sales engineer for selling following security solution for multiple vendors**: - Authentications solutions - Forensics Software - Data Security Solutions - Compliance and Audit Solutions - Endpoint and Mobile Security - Network Security - Malware analysis solutions - Establish and maintain executive level relationships...