Uc & Cloud Support Engineer

**votre rôle**: As a UC & Cloud Crisis Manager, you will lead and coordinate incident management /Crisis Management activities for VIP customers, focusing on incidents related to UC & Cloud solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during...

As a Unified Collaboration Operations Engineer (Level 2), you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. **Technical Responsibilities**: - Provide...

**Responsibilities**: - Delivering and executing automated and secured cloud infrastructure solutions. - Involving in technical discussions and providing guidelines for stakeholders. - Performing system administration tasks like administration of operating systems, networks, web servers, storages and database management systems. - Performing migration of...

Maintain and Develop the Cloud Service Catalog - Map new requirements towards existing Cloud Services from the Cloud Service Catalog (minimize ad-hoc solutions) - Responsible for LCM of the Cloud - Infrastructure and Cloud VNF/CNF - Monitoring responsibility using Clould tools (Grafana and Kibana ) - Ability to validate design requirements, and deploy...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**About the role**: **Job Purpose**: The Customer Support Specialist is the single point of contact between the service provider and the customer for the day-to-day activities. Provides technical support services to customers, responds to customer questions regarding operation and malfunctions, and advises customers on preventative maintenance and...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

We are seeking a talented and motivated DevOps/Cloud Engineer to join our dynamic team at Block Gemini, a leading blockchain technology company. As a DevOps/Cloud Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud infrastructure, ensuring scalability, reliability, and security of our blockchain solutions. You will...

**About the role**: Trasnversal change and release managment role, is mainly to take care about webex change and release and other tech. UC managed service solutions Orange is responsible to perform transversal release& change management activities for those service **Responsibilities**: Manage change and Release activities on uc solutions ( and other...

**Join Our Team as a Passionate SecOps Cloud Engineer!** **Requirements**: **Responsibilities**: - Follow ITIL best practices while dealing with incidents, service requests, event management, problem management, and other problems. - Create automation scripts to deploy and manage solutions on the cloud in all life cycle stages, practicing IaaS, PaaS, SaaS,...

Operations Support including Incident/Change Management - Escalation Service Request Resolution Preventive Maintenance - Reactive Maintenance Performance Reporting especially - Clould tools (Grafana and Kibana ) Alarms and system Monitoring - Performance Monitoring **Personal Skills**: - Bachelor's degree in Computer Science, Information Technology, or a...

The Cloud Operations Engineer will be part of our growing Cloud Managed Services team, responsible for operating and managing various types of customer workloads in the cloud. The post will also require experience with microservices architecture, CI/CD infrastructure technologies, and techniques. **RESPONSIBILITIES** - Responsible for meeting (SLAs) and...

We are seeking a dynamic and motivated AWS Cloud Engineer - Junior to join our team. In this role, you will utilize a holistic approach to design, develop, evaluate, and modify end-to-end systems and systems-oriented products throughout their entire life cycle. You will be responsible for generating quantifiable requirements based on customer descriptions,...

**As a Google premier Partner, we’re seeking a Senior Google Workspace Engineer to join our team and play a key role in supporting our customers’ success with Google Workspace.** **Responsibilities**: - Collaborate with our customer success team to understand customer needs and design effective Google Workspace solutions. - Assist customers with...

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans '“ so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix...

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on...

**About this opportunity** As the Company at the forefront of the creation of the Mobile world, and with more than 60,000 patents to our name, we’ve made it our business to make a mark. Being part of Ericsson empowers you to learn, lead and perform at your best, shaping future technology. Ericsson is an inclusive employer where you are recognized for the...

Cloud Practice Engineer **About Rackspace Technology** **More on Rackspace Technology

We’re looking for a **Senior Manager, Cloud Infrastructure Engineering,** to join Procore Fintech. Our mission at Procore Fintech is to improve access to working capital and Levelset risk in construction. Our group builds financial products powered by risk data to improve contractors' access to capital and insurance products. We are using big data...

Location: Egypt / Cairo - Employment Type: Full Time - Job ID: 33733 Evolvice is a German nearshore service provider with branches in Egypt, Ukraine, Portugal and KSA. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients' path to digital...