Amet CRM Specialist

4 months ago


مصر, Egypt Kenvue Full time

**AMET CRM Specialist**-2307008750W

Description

Kenvue is currently recruiting for:
CRM Technical Support Specialist

This position reports into the Sales Manager - OTC and is based in Cairo, Egypt

**Who we are**

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

**What will you do**

CRM Technical Support role includes installing, configuring, and updating hardware and software, as well as providing assistance to the AMET team users from office or over the phone related to any issue that may come up on their daily activities.

**Key Responsibilities**:

- Giving regular maintenance to existing software and CRM-system.
- Understanding the issue and its cause;
- Solving the problem; and
- Explaining the problem to the AMET team users.
- Running diagnostics on malfunctioning hardware or software; and
- Finding solutions for any issue and implementing it.
- Support CRM Team with all elements to ensure seamless flow of the platform’s capabilities:

- Data Entry.
- Data Analysis.
- Consent Forms Entry.
- Consent Forms Verification and Validation, etc.
- Responsible to analyse and resolve issues in a timely and accurate fashion as well as hold responsibility for monitoring data quality.
- Ensure full compliance with Company, Market Regulations, Healthcare Business Integrity, Legal, and Privacy requirements.

**Qualifications**:
**What we are looking for**
- University degree
- Experience in a similar position; preferably within an FMCG environment

**What’s in it for you**
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More
- Learning & Development Opportunities
- Employee Resource Groups

**workplace where individuals with varying skills and perspectives can thrive and contribute to our organization's success.”**

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the

basis of disability

Primary Location Europe/Middle East/Africa-Egypt-Cairo-New Cairo

Organization J&J NewCo Egypt LLC

Job Function Administration



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