Eg - CRM Specialist
7 days ago
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discussed the opportunity with your direct manager and both of you agree that this is positive for your development (Direct manager to draft a recommendation letter).
- Please ensure there is a match in level & location.
The CRM Analyst is responsible for analyzing customer data and behaviors to provide insights and recommendations for improving customer engagement and satisfaction. The CRM Analyst will work closely with other departments, such as marketing and sales, to identify opportunities for customer acquisition, retention, and growth.
Key Responsibilities:
- Collect and analyze customer data and engagement from various sources to optimize camps performance
- Develop customer segmentation models to identify target audiences for optimum targeting
- Monitor customer behavior trends and identify opportunities for improving engagement and loyalty.
- Collaborate with cross-functional teams to develop customer-centric initiatives that drive business growth.
- Use data visualization tools to present insights and recommendations to key stakeholders.
- Monitor and report on the effectiveness of CRM campaigns and initiatives.
- Continuously monitor and analyze customer feedback and sentiment to identify areas for improvement.
- Create and own A/B testing plan to improve the performance WoW
Qualifications:
- Bachelor's degree in a relevant field, such as marketing, statistics, or business analytics.
- Strong analytical skills with experience in data analysis, statistical modeling, and data visualization.
- Knowledge of SQL and database management.
- Experience with data visualization tools, Power BI.
- Strong communication and collaboration skills, with the ability to work cross-functionally.
- Excellent problem-solving and critical-thinking skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Strong attention to detail and accuracy.
-
Amet CRM Specialist
5 days ago
مصر, Egypt Kenvue Full time**AMET CRM Specialist**-2307008750W Description Kenvue is currently recruiting for: CRM Technical Support Specialist This position reports into the Sales Manager - OTC and is based in Cairo, Egypt **Who we are** At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our...
-
Microsoft Dynamics Developer
3 days ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry Banking Work Experience 5+ years City Cairo State/Province AI Qahirah Country Egypt Zip/Postal Code 11311 The CRM Solutions Developer is part of an agile development team, working on the deployment, customization, and integration of Microsoft Dynamics CRM in the enterprise - Collaborate with other software...
-
CRM System Specialist
4 weeks ago
مصر, Egypt Six of October Development and Investment Full timeImplement required configuration/modifications on CRM system. - Customize Workflows as per the users’ requirements. - Collect and analyze data quality requirements. - Implement some system administration activities such as user setup, defining responsibilities, value sets, flex fields, data groups and request groups. - Getting functional inputs from...
-
CRM Specialist
3 weeks ago
مصر, Egypt CEQUENS Full time**Responsibilities** - Establish workflows and standards or entering data in the CRM - Spot ways to improve usage of the CRM through automating basic everyday tasks - Customize and pull marketing reports from the CRM - Analyze marketing reports to determine what kind of customer trends the business should respond to - Write training manuals and teach staff...
-
Sales and Marketing Specialist
3 weeks ago
مصر, Egypt Digitopia Full timeDigitopia would like to announce a new vacancy for a [Sales Marketing Specialist]. Gender: Female & Males. Job Hours: From 11 am to 6 pm. Location: Alexandria, Egypt. Especial Basic Salary+Commission Role: Plan, organize and control selling operations in order to achieve targeted sales turnover and to persuade our clients with our marketing services to...
-
Sales and Marketing Specialist
7 days ago
مصر, Egypt Digitopia Full timeDigitopia would like to announce a new vacancy for a [Sales Marketing Specialist]. Gender: Female & Males. Job Hours: From 11 am to 6 pm. Location: Alexandria, Egypt. Especial Basic Salary+Bonus Role: Plan, organize and control selling operations in order to achieve targeted sales turnover and to persuade our clients with our marketing services to grow...
-
Sr. Specialist Marketing
5 days ago
مصر, Egypt Talabat Full timeWhat’s On Your Plate? - Support in the development and execution of plans, communications, and campaigns related to our own Grocery vertical including offline activities. - Work closely with dark store GMs, grocery teams, and category managers to understand business objectives and translate them into impactful campaigns and activities. - Work on different...
-
CRM Specialist
4 weeks ago
مصر, Egypt Vodafone Full timeRole purpose: To participate in the analysis and development of existing and new projects/products. Key Accountabilities: 1. Solution DESIGN & Development: Assessment of technical feasibility of business requirements. Assessment of feasibility and define cost for configuration/development.Assessment of technical feasibility of business...
-
Eg Electrification Contract Manager
7 days ago
مصر, Egypt ABB Full time**EG Electrification Contract Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Marketing Operations Specialist
2 days ago
مصر, Egypt TTEC Full timeMarketing Operations Specialist - French **EMEA Marketing Operations Specialist, w. French - Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Marketing Operations Specialist working onsite in Cairo you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...
-
مطلوب تخصيص Perfex CRM للمشاريع
11 hours ago
مصر, Egypt Emprego EG Full time**صاحب المشروع**: **الطيب ع.***: - تصميم، فيديو وصوتيات **تفاصيل المشروع**: مطلوب مطور مختص في Perfex CRM لاعداد قالب خاص بشركات التطوير العقاري لديه خبرة سابقة لمشروع مماثل يضم الخصائص التالية 1- تسيير...
-
Anti-fraud Sr. Specialist
11 hours ago
مصر, Egypt Vodafone Full timeThe role of the Fraud & Reporting Senior Specialist is to utilize insights from data and trends for the development of Anti-Fraud controls and reporting tools support the business and minimize the risk and revenue loss **Job Responsibility** Main responsibility is to protect VF-EG against any Fraud that might lead to the increase of VF-EG bad debt or...
-
مطلوب إنشاء Whatsapp CRM
1 week ago
مصر, Egypt Emprego EG Full time**صاحب المشروع**: **Omar A.****: - أعمال وخدمات استشارية **تفاصيل المشروع**: مطلوب CRM واتس اب Web و Mobile امكانية اضافة عدد لا محدود من الموظفين في الواتس اب يكون جاهز للتركيب فوراً لا يهم ان تكون اللغة بالعربي...
-
خدمة CRM لتطبيق الواتس اب
1 day ago
مصر, Egypt Emprego EG Full time**تفاصيل المشروع**: احتاج لمبرمج يعمل لي خدمة سي ار ام crm تكون مبرمجة على تطبيق الواتس اب بحيث لا يتم تبليك الرقم من عدد الرسائل المرسلة و أن يكون قادر على إضافة عدد لانهائي من جهات الإتصال و بعض...
-
مطلوب تصميم نظام CRM لشركة
5 days ago
مصر, Egypt Emprego EG Full time**صاحب المشروع**: **Eyad A.***: - تسويق الكتروني ومبيعات **تفاصيل المشروع**: مطلوب مستقل ذو خبرة في اعمال البرمجة لبناء نظام CRM لمزود خدمات متطلبات النظام تم ارفاقها لمن لديه الخبرة ارسال التفاصيل والاعمال...
-
Airline Reservation Specialists
3 weeks ago
مصر, Egypt Sutherland Egypt Full time✈ Calling all travel enthusiasts! ️ Golden opportunity to join a top airline as a Flight Reservation specialist! **(English call center)** Are you: - **A fluent English speaker?**: - **Looking for a dynamic career change?** We offer: - **Entry-level positions (no experience required!)**: - **Comprehensive training program (we'll get you up to...
-
Telemarketing Specialist
1 week ago
مصر, Egypt Ultatel Full time**Responsibilities** - Market and share how ULTATEL has been working with existing clients to solve these problems and offering prospects additional information from an ULTATEL Specialist - Keeping assigned businesses in CRM organized and up to date with information uncovered and activities planned - Setting appointments for ULTATEL specialists to share...
-
Educational Products Sales Specialist
6 days ago
مصر, Egypt The IG Club Full time**Objective** The IG Club is hiring a Educational Products Sales Specialist, the specialist helps students and parents of students in high school stage recognize and achieve their educational and extracurricular goals through enrollment in programs executed by The IG Club. **Responsibilities**: - Call leads and ensure they are knowledgeable about courses...
-
Customer Experience Specialist
6 days ago
مصر, Egypt MazAid Full timeWe are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...
-
Marketing Specialist
6 days ago
مصر, Egypt Plugin Talents Full time**About the job Marketing Specialist**: **Responsibilities**: - Establish a strong Account-Based Marketing (ABM) foundation and shared goals with Sales team - Work cross functionally to leverage Sumerge technical expertise into building Thought leadership. - Develop Brand awareness strategy for Sumerge. - Define and Execute B2B Brand Awareness and Lead...