Operations Support

5 months ago


مصر, Egypt Block Gemini Full time

**Location**: Giza, Mohandessien.

**Position Type**: Full-Time, Rotational Shifts (24/7 coverage), Morning Shifts for Females.

**Working Hours**: Rotational 9-hour shifts, 24/7 coverage with 2 days off.

**Note**: Female shifts will always be in the morning.

**About Block Gemini and Moniic**:
**Job Overview**:
**Key Responsibilities**:

- Respond to user inquiries and issues in a timely and professional manner.
- Assist in the implementation of operational processes and procedures.
- Provide general support to the Moniic operations team as needed.

**Qualifications**:

- Excellent command of English (is a **MUST**), both written and verbal.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive “can-do” attitude and willingness to learn.
- Previous experience in customer service or operations support is a plus but not required.

**Benefits**:

- Competitive Salary.
- Social Insurance.
- Opportunity for growth and development within the company.

Block Gemini is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: E£5,000.00 - E£10,000.00 per month

Application Question(s):

- Is your English Level between B2 and C1?

**Experience**:

- Operations Support: 1 year (required)



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