Operations Support

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**The Role**: **Where you fit In** Rashpetco/Burullus is a Joint Venture company operating Egypt’s largest gas fields. The JV is the operator of two fields which supplies gas to the National Grid for internal use and to the ELNG Plant adjacent to the field for export. Shell is a major partner in both Rashpetco/Burullus & ELNG. **What’s the role?** The...

**About this opportunity** We are now looking for a Managed Service Operation Support Manager; do you want to join us? In this role, you will secure delivery performance in alignment with the case and managed service targets, manage contractors, Resources utilization and OHS needs to match company’s culture and rules. You will be responsible to secure the...

Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. **Duties & Responsibilities**: - Receive and review insurance claims submitted...

**About the role**: **L2 System and Middleware Operation Eng** is a key role: - The main owner for Incident and change management on daily basis - Identify requirements, procedures, and problems to determine the need for further automation or improve the existing Environment. - Analyzing existing operations and scheduling training sessions and meetings to...

**About the role**: Role purpose: Help the global CMS maintain and develop an industry leading end to end service end customer experience and drive the collaborative working and best practice in the CSM community. Act as the face of OBS to internal stakeholders. Cooperate transversally with stakeholders across all regions in IBO, IB, CMI Influence the...

**Responsibilities**: - Manage the day-to-day operations of the sales support and back-office operations department - Create, implement, and maintain processes to improve operational efficiency - Manage and lead a team of support staff, providing guidance and coaching as needed - Ensure all tasks related to supporting the sales team are completed accurately...

**About the role**: **Senior Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this senior job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

**Role purpose**: Responsible to perform daily operations, on call duty activities, project activities, service optimization, deployment executions and service ramp up on the Global collaboration platforms. Services are deployed on complex corporate environments integrated with Local Platforms, Global Platforms and Platforms of suppliers. Responsible for...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Duties & Responsibilities**: - Receive and review insurance claims submitted electronically or through other channels from insurance company - Verify claim details, policy coverage, and eligibility criteria. - Take reports of new claims from insurance companies, loss adjusters, restoration professionals etc and allocates the claim to a restoration...

Basic qualifications - 1. < 1 years of experience, preferably Operations. - 2. Excellent Communication Skills. - 3. Demonstrated basic analytical ability, results-oriented environment with external customer interaction. - 5. Able to work on weekends (and shifts) - 6. Should be fluent in English and Arabic (Verbal and written). The Central Ops Support...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Operations Support (Customer Experience Continuous Improvement Specialist) (Team leader level) (BPO) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks....

**About the role**: **Big Data, Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical Responsibilities** - handle, diagnose and route in real-time incoming trouble tickets - responsible for 2nd level technical support and...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the role**: **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and escalation - Communicate planned/unplanned outages to end users - Provide workarounds for major issues until permanent fix is delivered - Providing L2 support for the cloud...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...