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Sales Support

4 weeks ago

مصر, Egypt On-Hire Full time

**Responsibilities**:

- Manage the day-to-day operations of the sales support and back-office operations department
- Create, implement, and maintain processes to improve operational efficiency
- Manage and lead a team of support staff, providing guidance and coaching as needed
- Ensure all tasks related to supporting the sales team are completed accurately and within established timelines
- Develop and maintain strong relationships with internal and external stakeholders
- Collaborate with other departments to ensure operational efficiency and deliver an exceptional customer experience
- Develop and maintain relevant KPIs and metrics to track the performance of the team and department

**Requirements**:

- Bachelor's degree in business administration or a related field
- 3+ years of experience in a sales support and back-office operations role, with at least 1 year in a supervisory position
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office suite, particularly Excel
- Good analytical skills