Sales Support Engineer

2 days ago


مصر, Egypt ABB Full time

**Sales Support Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Sales Support Engineer and will be the part of Motion Business Area for Service Division based in Cairo, Egypt. In this role you will be reporting to Senior Service Sales Specialist and will be responsible to provide best in class technical and commercial support to the service sales organization in EG and allocated market and be the technical domain expertise and go-to person for internal and external customers. Select and identify the best fit and cost-efficient service solutions to meet customer requirements. Prepare in full coordination with the sales team value-based offerings to ensure ABB is well positioned to win matching customer needs.

**Your responsibilities**:

- Independent product selection and knowhow of complete service offering portfolio, be go-to person for service sales for technically complex cases and larger projects where product management expertise is required, push ABB Ability digital portfolio as a key strategic direction as part of offering.
- Support sales in defining suitable and customize service contract portfolio offerings through
- VAS (value aded services), replacements, advance services, Spares parts & digiatl offerings. Preparation of marketing material for digital offerings, advance services and value proposition to promote service offerings and ensure complete and timely quotes. Average response time for offers shall not exceed 2 days, independent product selection using Motion Service tools.
- Prepare technical and commercial offers for standard products/ spares and support customer discussions in coordination with the sales team to secure business opportunities, ensure on professional template, implement a consistent offering touch and feel to the customer motion service as a whole. Prepare/support preparation of technical/commercial offers based on customer specification requirements, Local Divison/feeder factory indications and Sales organization directives.
- Analyze customer needs and competitor offers through general market information and information provided by the Sales organization, performs lost proposal analysis, identify potential cause, and recommend future actions in cooperation with Sales/divison managment to obtain better future results, preparation of spare part offers using ABB tools/ factory support, update databases
- (Customer, Supplier, Risk Review, ABB install base tools) and provide information to the risk review process in accordance with ABB policy and sometime participate in the risk review assessment.
- Co-ordinate with service sales team to ensure ontime order booking, time sheet entry and revenues, co-ordinate with Service partners for training, price list, offers and orders in full alignemnt with sales team and division strategy and participate in conferences, workshops, lunch and learn sessions and conduct training sessions for customers and key stakeholders when applicable in full alignemnt with sales team and division strategy. Support order handlers and project managers in execution where applicable, provide support for receivables collection in coordination with sales and operation teams, high amount of accuracy and speed are needed to ensure ontime offering with zero errors, high availability and responsiveness beyond working hours to support critical customer request such as emergency shutdowns, warranty cases, failures and related immediate support requests.
- Professional update for SFDC and sales tools to ensure propeor sales pipeline management, proper documentation for orders and contracts to ensure professional hand over to operations, contribute to sales winning strategy with best in class sales and technical support, prepare FCM and costing sheets in full alignment with sales, operations, SCM and controlling, work closely with sales in formulate strategies, strong collaboration with all business functions like SCM, Controlling HSE and operations, proactive approach to improve the process and performance, support in identify new sales opportunities, set winning strategies, pricing, margins according to Division and Business Area Strategy.

**Your background**:

- Bachelor’s Degree in Electrical engineering or Mechatronics.
- 2 years of experience.
- Experience in a similar role is required, drives or motors industry.
- Excellent command of English & Arabic language.

**Benefits**:

- Retirement plan

**More about us**:


  • Sales Support Engineer

    7 months ago


    مصر, Egypt Xylem Full time

    Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water...


  • مصر, Egypt ABB Full time

    **Sales Support Engineer - Process Automation**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • مصر, Egypt SYNTEGON Full time

    Company Description** About Syntegon Technology** **Job Description**: - Technical support for customers and sales team - Project management for machinery projects in the MEA region. - Create Technical and commercial Offers for Sterile, Solid and Inspection portfolio using Notes and QCT. - Create technical summaries and presentations for Turnkey and cross...

  • Sales Engineer

    7 months ago


    مصر, Egypt Alfa Tech Full time

    **Company Description** ALFA Tech is a leading provider of top quality Electrical Equipment and Devices Trade products in Egypt. Established in 2008 in 6th of October, ALFA Tech is a trusted source of brands such as Schneider, Siemens, AECO, and Elsewedy Electric. The company is dedicated to building long-term partnerships with customers by providing...


  • مصر, Egypt ABB Full time

    **Sales Support Engineer ( Motion Business)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • مصر, Egypt ABB Full time

    **Technical Sales Support Engineer - LV Motors**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Sales Engineer

    7 months ago


    مصر, Egypt مؤسسة المهندس الدولية Full time

    We are hiring (Technical Sales Engineer) **Job description**: -------------- - As a Sales Engineer, will combine technical knowledge with sales skills. Job depends on the level of technical knowledge and understanding you’ll need to sell the product you’re offering and to respond to clients’ queries, which clients will usually be technical staff from...

  • Sales Engineer

    2 days ago


    مصر, Egypt Emerson Full time

    **Job Summary** Responsible for sales at key accounts and achieving sales budget in Egypt in commercial refrigeration. Identify growth opportunities and implement marketing/product strategies at the contractor/end users. Sales planning with forecasts based on market understanding **Roles and Responsibilities**: - Responsible for HVACR Sales Growth &...

  • Support Engineer

    7 months ago


    مصر, Egypt Ericsson Full time

    **Our Exciting Opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer...


  • مصر, Egypt Sport Support Club IND Full time

    **Company Overview**: Join our team at Sport Support Club, a leading provider of innovative solutions in the sports industry based in the UAE. We are dedicated to supporting athletes, teams, and sports enthusiasts in achieving their goals. With a strong focus on growth and expansion, we are seeking a talented Remote Sales and Digital Marketing Specialist to...

  • Sales Engineer

    7 months ago


    مصر, Egypt Magico Group Full time

    Are you a sales engineer with a background in industrial chemicals and additives? Magico Group Company is seeking a dynamic and driven individual like you to join our team! As a Sales Engineer at Magico Group, you will play a vital role in our continued growth and success. Your primary responsibility will be to identify and target new potential customers...

  • Sales Engineer

    7 months ago


    مصر, Egypt Magico Group Full time

    Are you a sales engineer with a background in industrial chemicals and additives? Magico Group Company is seeking a dynamic and driven individual like you to join our team! As a Sales Engineer at Magico Group, you will play a vital role in our continued growth and success. Your primary responsibility will be to identify and target new potential customers...


  • مصر, Egypt Informa Global Support Full time

    Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

  • Sales Engineer

    4 days ago


    مصر, Egypt Siemens Industrial LLC Full time

    Electrical Products / Sales Engineer - Egypt/Cairo Siemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and...

  • Sales Engineer

    1 week ago


    مصر, Egypt Giza Systems EG Full time

    Identifies current & future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. - Provides product, service & equipment technical & engineering information by answering questions and requests during the bidding phase. - Establishes new accounts...


  • مصر, Egypt Oracle Full time

    GenO Advanced Support Engineer -230002CM **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...

  • Solar Sales Engineer

    7 months ago


    مصر, Egypt Giza Systems EG Full time

    Identifies current & future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. - Lead and execute **solar sales engineering activities** and presenting solar energy. - Provides product, service & equipment technical & engineering information by...

  • Support Engineer

    6 days ago


    مصر, Egypt Ericsson Full time

    **About this opportunity** We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer...


  • مصر, Egypt ABB Full time

    **LVS Export Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every...

  • Sales Engineer

    7 months ago


    مصر, Egypt ECS-System Full time

    **Is seeking to hire: Sales Engineer (outdoor) experience** **_form_** **(3-5 years)** **With The following credentials**: Develop, organize and submit sales plans, forecasting, pipelines and reports in a regular timeframe - Identify potential customers e.g. by using business directories, company customer data base, following leads _from_ existing clients,...