Technical Sales Support Engineer
3 weeks ago
**Technical Sales Support Engineer - LV Motors**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Technical Sales Support - Motor, will be the part of Motion business area for IEC LV Motors Division based in Cairo, Egypt. In this role you will be reporting to Sales Manager and will be responsible to provide best in class technical and commercial support to the sales organization in EG and allocated market Be the technical domain expertise and go-to person for internal and external customers. Select and identify the best fit and cost efficient solutions to meet customer requirements. Prepare in full coordination with the sales team value-based offerings to ensure ABB is well positioned to win matching customer needs.
**Your responsibilities**:
- Knowing how of complete offering portfolio and independent product selection, good in handling sales for technically complex cases and larger projects where product management expertise required
- Preparing of marketing material for digital offerings, advanced s and value proposition to promote offerings, ensuring to complete and timely quotes, average response time for offers not exceed 2 days and preparing technical and commercial offers for standard products and discuss with customer to finalize order
- Ensuring we have professional templates, implementing a consistent offering touch and feel to the customer motion as a whole. Updating databases
- (Customer, Supplier, Risk Review, ABB install base tools), coordinating with sales team to ensure on-time order booking, time sheet entry, revenues and with partners for training, price list, offers and orders as well
- Participating in conferences, workshops, lunch, learn sessions and conduct training sessions for customers and key stakeholders, support order handlers and project managers in execution where applicable. Providing support for receivables collection
- High amount of accuracy and speed needing to ensure on-time offering with zero errors, availability and responsiveness beyond working hours to support critical customer requests such as emergency shutdowns, warranty cases, failures and related immediate support requests
- Professional update for SFDC and sales tools to ensuring proper sales pipeline management, documentation for orders and contracts to ensure professional hand over to operations, contributing to sales winning strategy with best in class sales and technical support
- Preparing FCM and costing sheets in full alignment with sales, operations, SCM and controlling, working closely with sales in formulating strategies, strong collaboration with all business functions like SCM, controlling HSE and operations and supporting to achieve OR targets set with GM% planned - cost efficient solution offerings
**Your background**:
- Electrical, Power Electronics or Mechatronics Engineering degree
- 2 to 5 years of experience
- Experience in back-end support
- Comprehensive technical understanding ABB Motors, commercial terms and conditions - defend and negotiate profitable and risk-free contracts as per ABB guidelines
- Microsoft package excellent knowledge, tendering skills to quote for complete solution in specific projects related to Marines & metal segment and relentless ownership, dedication and thoroughness
- Hard Worker and Fast learner
- Fluency in both English and Arabic languages is mandatory and French language is a plus
**Benefits**:
- Retirement plan
**More about us**:
-
Technical Sales Support Engineer
3 weeks ago
مصر, Egypt SYNTEGON Full timeCompany Description** About Syntegon Technology** **Job Description**: - Technical support for customers and sales team - Project management for machinery projects in the MEA region. - Create Technical and commercial Offers for Sterile, Solid and Inspection portfolio using Notes and QCT. - Create technical summaries and presentations for Turnkey and cross...
-
Sales Support Engineer
2 weeks ago
مصر, Egypt ABB Full time**Sales Support Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Technical Sales Engineer
3 days ago
مصر, Egypt Pipecare Group Full time**Position Summary** Highly technically competent, Technical Sales Engineer will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills. **General responsibilities - Comply always and fully with LIN SCAN HSE requirements - Be quality conscious (dynamic approach...
-
Technical Support Engineer
2 weeks ago
مصر, Egypt NAOS Marketing Full timeNAOS Marketing is looking to hire a** Technical Support Engineer **(Solution Responsibilities) to work in a hi-tech mechanical & electrical integration enterprise mainly engaged in research, development, production, and sales of pharmaceutical and food package machinery. **Job Description: 1. Responsible for technical exchanges and guidance with customers,...
-
Project & Technical Support Engineer
3 days ago
مصر, Egypt Sphinx Glass Full timeGather market data, then identify the market needs, size and competition via periodical market research to evaluate and classify the market potential to seek sales opportunities. - Market Sphinx’s products to contractors, consultants and aluminium fabricators to obtain new customers and increase the market share. - Support and provide the customers with...
-
Project & Technical Support Engineer
3 weeks ago
مصر, Egypt Sphinx Glass Full time**Job Description**: - Gather market data, then identify the market needs, size and competition via periodical market research to evaluate and classify the market potential to seek sales opportunities. - Market Sphinx’s products to contractors, consultants and aluminium fabricators to obtain new customers and increase the market share. - Support and...
-
Software Technical Support Engineer
2 weeks ago
مصر, Egypt Instabug Full timeDescription **Role**: The Software Support Engineer, as part of Instabug’s Customer Experience team provides support to Instabug’s growing number of customers across different segments, industries and regions. The Software Support Engineer has a comprehensive understanding of all Instabug’s products, who is able to solve problems and translate...
-
Sales Support Engineer
7 months ago
مصر, Egypt Xylem Full timeXylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water...
-
Software Technical Support Engineer
7 months ago
مصر, Egypt Instabug Full time**Job Purpose** Responsible for providing support to Instabug’s growing number of customers across different segments, industries and regions. Also having a comprehensive understanding of all Instabug’s products to be able to solve problems and translate technical concepts to our clientbase. The SSE is responsible for delivering an excellent customer...
-
Technical Sales Engineer
3 days ago
مصر, Egypt Talent Pal Full timeTECHNICAL SALES ENGINEER Purpose Main Responsibilities. - Builds high quality, lasting technical relationship, guided by a strong understanding of customer situations. - Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area. - Discovers opportunities, adds value to customer operations, and...
-
Technical Support Engineer
7 months ago
مصر, Egypt Rabie Al-Takyeef Factory Full time**Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...
-
Technical and Sales Engineers
7 months ago
مصر, Egypt Staff Arabia Full timeOur client, A Local distributor in Egypt for world leading brands in the Aluminum fittings & accessories industry is currently looking for experienced calibers to fulfill the following positions at their offices in Giza, Egypt: 1- Technical Engineer Main Requirements: - Bachelor’s degree in Engineering (Civil/Mechanical) - 2:5 Years of experience in the...
-
Sales Support Engineer- Process Automation
2 weeks ago
مصر, Egypt ABB Full time**Sales Support Engineer - Process Automation**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Technical Support Engineer
7 months ago
مصر, Egypt Uqudo Full time**Title**: Technical Support Engineer **Function**:Technology **Location**: Remote **Job Type**: Permanent/Full time **Company Overview**: In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to surge at an unprecedented pace, Uqudo stands...
-
Technical Support Engineer- Egypt
1 week ago
مصر, Egypt LogRhythm Full time**Technical Support Engineer** **About us;** **Roles and Responsibilities**: - Act as a single point of contact for cases raised by our customers and partners. - Prioritize cases based on severity while ensuring SLAs are met. - Own, track, troubleshoot & resolve cases relating to software & hardware challenges across all LogRhythm products. - Document &...
-
Technical Support Engineer
2 weeks ago
مصر, Egypt Abou Ghaly Motors Full time**Job Information**: Number of Positions **1** *** Business Line **Automotive** *** Function **Technical Support** *** City **Mehwar El Moshir** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - To assist support and coach the service staff in the technical issues insuring that all the technical procedures in...
-
Technical Support Engineer
3 days ago
مصر, Egypt OTO Full timePresent in MENA countries, OTO is a multi-language, All-in-one Shipping Management Software that helps Ecommerce Stores and Omnichannel brands to ship their e-commerce orders seamlessly with 100+ shipping companies locally and internationally. Our customers are looking for the best way to deal with shipping and OTO provides the easiest one. We are in the...
-
Technical B2B Sales Engineer
7 months ago
مصر, Egypt Hoffen Egypt for Laboratory Full time**What we are Looking for**: **What you’ll be doing**: - Represent Hoffen and become the single point of contact with the customers. - Conduct F2F meetings with customers. - Provide technical consultation for the customers. - Manage Customer relation. - Maintain accurate records of all sales and prospecting activities to analyze the sales prospects. -...
-
Principal Engineer, Technical Support
2 weeks ago
مصر, Egypt RSA Full time**Principal Engineer, Technical Support - SecurID** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern...
-
Technical Support Engineer
3 weeks ago
مصر, Egypt Microsoft Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...