Technical Support Engineer

Present in MENA countries, OTO is a multi-language, All-in-one Shipping Management Software that helps Ecommerce Stores and Omnichannel brands to ship their e-commerce orders seamlessly with 100+ shipping companies locally and internationally. Our customers are looking for the best way to deal with shipping and OTO provides the easiest one. We are in the...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

**Responsibilities**: - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - ERP knowledge is preferable - Good knowledge Active Directory Domain Environment, and Virtualization technologies. - Respond to queries either in person or over the phone. - Give a support to VOIP, and ERP...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

Technical Support Engineer 1 (RPS Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers...

Fivos is the industry’s only provider of comprehensive data solutions for specialty providers, medical registries and device manufacturers. By taking a holistic approach to data capture, insights and action, we help drive innovation, improve outcomes and lower costs for unique clinical workflows. Vascular, cardiovascular, women’s health and other...

**Role Purpose**:knowledge retention (technical and customer) and enhancement in the team - Act as the point of reference and mentor for the team - Share experience and knowledge within the team - Provide day-to-day guidance and coaching - Guide the newcomers through their induction phase - Technical knowledge and overall skills enhancement - Create,...

Technical Support Engineer Junior Technical Support Engineer Join us as a Technical Support Engineer to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Networking Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize...

Gather market data, then identify the market needs, size and competition via periodical market research to evaluate and classify the market potential to seek sales opportunities. - Market Sphinx’s products to contractors, consultants and aluminium fabricators to obtain new customers and increase the market share. - Support and provide the customers with...

Execution of DB scripts/extracts as needed. - React to High Severity issues technical situation that requires immediate attention. - Work with multiple teams for successful resolution of issues and incidents. - Self-motivated professional to work with mínimal direction with effective time management skills. - Support daily operation. - Give advisory to...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

Principal Technical Support Engineer Join us as a Principal Engineer on our Technical Support team in Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Principal Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving...

**Role purpose**: - Maintain, operate and support all company desktops and laptops. - Design, build and deploy windows images and software packages. - Patching desktops and laptops to meet the security standards. - Implement the latest technologies and methodologies. - Maintain and support Queue system, Meeting rooms, printers and Video Conference units. -...

**Job Description**: - Gather market data, then identify the market needs, size and competition via periodical market research to evaluate and classify the market potential to seek sales opportunities. - Market Sphinx’s products to contractors, consultants and aluminium fabricators to obtain new customers and increase the market share. - Support and...

Technical Support Engineer 2 (Midrange Team) Join us as a Technical Support Engineer on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving...

**Drilling Services Technical Support Engineer** **Do you enjoy being part of a successful team?** **Are you a Technical Support Engineer looking for a new project?** **Join our team!** Our oilfield technology and services help you operate efficiently and predictably, ensuring that projects are executed right the first time and assets consistently...

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...