Technical Support Engineering

**Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...

Present in MENA countries, OTO is a multi-language, All-in-one Shipping Management Software that helps Ecommerce Stores and Omnichannel brands to ship their e-commerce orders seamlessly with 100+ shipping companies locally and internationally. Our customers are looking for the best way to deal with shipping and OTO provides the easiest one. We are in the...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Location: Cairo, New Cairo, Egypt** **Requisition ID: 65071** **Schindler stands for mobility. Mobility needs experts.** **Join our team in Cairo.**: Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Job Description **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer business...

Job Description **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer business...

**Job Description**: **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer...

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

Responsible for following projects Installation and POC with our partners. - Ensures the regular & proper verification, performance, implementation for already exist and new projects. - Conduct training sessions for partners/clients on newly installed hardware products. - Validates system functionality by executing the operational checklist in order to...

**About the role**: Job Title: Technical support engineer Organization: Service Operations Location: Egypt Cairo Reporting to: Service Desk manager. Job Purpose: To Collect & perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers. Key Tasks and...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

Technical Support Engineer 1 (Vxrail Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

**Job brief**: To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet...

**Job brief**: To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...