Customer Support Specialist

**Job description** - Receive end-user calls - Log the end-user calls through the customer’s internal ticketing system - Acting as the single point of communication for users & the IT department for all IT-related requests. - Answer emergency and non-emergency calls from 09:00am to 10:00pm and document important information. In addition, dispatch the...

**SoftTrend **is hiring Now**:Customer Outreach Specialist (International Accounts)** **Job Summary**: **Key Responsibilities**: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers...

**Job Title**: Customer Outreach Specialist (International Accounts) **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by...

**Job Title**: Technical Support Specialist - ERP System (Accflex) **Location**: Cairo, Maadi **Company**: Hadaf Solutions **Job Type**: Full-Time **About Us**: Hadaf Solutions is a leading provider of ERP solutions, committed to helping businesses streamline their operations through innovative software like Accflex. We are currently seeking a skilled...

Work From Home Customer Service Specialist! Are you passionate about helping customers and experienced in the Saudi e-commerce industry? We want YOU! **Position**: Customer Service Chat Specialist **Location**: Remote (Work from Home) **Package**: Attractive Salary + Benefits What We’re Looking For: - Proven experience in customer service within the...

**CRM Management and Optimization**: - Administer and optimize the CRM platform for the customer support team. - Configure workflows, automate repetitive tasks. - Ensure data accuracy and troubleshoot CRM-related issues. - **Customer Support Process Design**: - Collaborate with support and customer success teams to define and implement efficient processes...

**Job Title**: Account Engagement Specialist - Customer Acquisition **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services. - **Sales Collaboration**: Work closely with the sales team to transition qualified...

**Role Overview**: The Printing Pre-Sales Specialist is a key liaison between the sales team and customers, focusing on the technical and pricing aspects of printing solutions. This role involves preparing and negotiating prices, crafting detailed sales proposals, and providing technical expertise to support the sales process. The Specialist will work...

**Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - **Issue...

**About invygo** Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations. Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth...

In depth diagnose printers\plotters problems - Determine cause and Isolate problem. - Determine the defective Spare Part (if required). - Create\Update internal CRM system Forms and follow the workflow cycle. - Keeps customer updated to their cases. - Support Interact customers either onsite, over the phone, remotely or as outsourcing staff **Job...

**Job Summary**: - Identify and engage with potential customers to understand their needs and present appropriate software solutions. - Develop and execute sales strategies to achieve sales targets and expand our customer base. - Conduct product demonstrations and presentations to highlight the features and benefits of our software solutions. - Build and...

In depth diagnose printers\plotters problems - Determine cause and Isolate problem. - Determine the defective Spare Part (if required). - Create\Update internal CRM system Forms and follow the workflow cycle. - Keeps customer updated to their cases. - Support Interact customers either onsite, over the phone, remotely or as outsourcing staff - University...

**SoftTrend** is #Hiring Now: **Job Title**: Account Engagement Specialist - Customer Acquisition **Job Summary**: **Key Responsibilities**: - Customer Engagement: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services. - Sales Collaboration: Work closely with the sales team to...

Job Summary: Key Responsibilities: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - Issue Resolution: Address and...

**About the Role**: **Responsibilities**: - Review and record invoices from vendors to ensure accuracy in billing. - Process expense reports from employees Identify discrepancies and escalate in appropriate manner. - Have knowledge of approved vendors and policies to avoid paying unauthorized invoices and expenses. - Maintain and generate report at year end...

**SoftTrend **is hiring Now**:Account Engagement Specialist - Customer Acquisition** Job Title: Account Engagement Specialist - Customer Acquisition **Job Summary**: **Key Responsibilities**: - Customer Engagement: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services. - Sales...

Job Summary: Key Responsibilities: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - Issue Resolution: Address and...

Join Our Team at PDC! Location: Maadi Are you passionate about finding top talent and building connections? We are looking for a Recruitment Specialist with 1-2 years of experience to join our growing team. What You’ll Do: Schedule interviews and coordinate with hiring managers. Maintain and update our recruitment database. Support senior recruiters...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...