Account Engagement Specialist

1 week ago


المعادي, Egypt SoftTrend Company Full time

**SoftTrend **is hiring Now**:Account Engagement Specialist - Customer Acquisition**
Job Title: Account Engagement Specialist - Customer Acquisition

**Job Summary**:
**Key Responsibilities**:

- Customer Engagement: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services.
- Sales Collaboration: Work closely with the sales team to transition qualified leads, sharing key insights and preparing the account for a smooth handoff.
- CRM Management: Record all prospect interactions, contact information, and engagement activity in the CRM system to ensure data accuracy.
- Market & Industry Research: Stay informed on industry trends, competitor offerings, and emerging opportunities to refine outreach and engagement strategies.
- Performance Tracking: Meet or exceed monthly and quarterly targets for prospecting, engagement, and lead qualification.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
- Proven experience in sales, customer acquisition, or account management roles is a plus.
- Strong interpersonal and communication skills, with a talent for building rapport quickly.
- Proficiency with CRM software and Microsoft Office Suite is a plus.
- Ability to work independently and thrive in a fast-paced, goal-oriented environment.
- Excellent organizational skills with a high level of attention to detail.

**Desired Skills**:

- Experience in outbound sales or lead generation.
- Familiarity with customer acquisition strategies and best practices.
- Results-driven, with a proven track record of meeting or exceeding engagement targets.
- Background in B2B sales or client acquisition (a plus).

Pay: From E£4.00 per week



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