Technical Support Specialist

**Job description** - Receive end-user calls - Log the end-user calls through the customer’s internal ticketing system - Acting as the single point of communication for users & the IT department for all IT-related requests. - Answer emergency and non-emergency calls from 09:00am to 10:00pm and document important information. In addition, dispatch the...

**CRM Management and Optimization**: - Administer and optimize the CRM platform for the customer support team. - Configure workflows, automate repetitive tasks. - Ensure data accuracy and troubleshoot CRM-related issues. - **Customer Support Process Design**: - Collaborate with support and customer success teams to define and implement efficient processes...

The Education Team at San3a Tech is seeking a dedicated and experienced Technical Learning Design Specialist to join our innovative and dynamic team. At San3a Tech, we focus on creating comprehensive, cutting-edge educational experiences that empower the next generation of makers and innovators. This position plays a critical role in designing and developing...

In depth diagnose printers\plotters problems - Determine cause and Isolate problem. - Determine the defective Spare Part (if required). - Create\Update internal CRM system Forms and follow the workflow cycle. - Keeps customer updated to their cases. - Support Interact customers either onsite, over the phone, remotely or as outsourcing staff - University...

**Role Overview**: The Printing Pre-Sales Specialist is a key liaison between the sales team and customers, focusing on the technical and pricing aspects of printing solutions. This role involves preparing and negotiating prices, crafting detailed sales proposals, and providing technical expertise to support the sales process. The Specialist will work...

**Responsibilities**: - Identify new business opportunities within the engineering and technical sectors. - Research industry trends, potential clients, and competitors to strategically grow the company’s client base and discover new market niches. - Engage with potential customers in technical fields to understand their needs. Prepare tailored sales...

Join Our Team at PDC! Location: Maadi Are you passionate about finding top talent and building connections? We are looking for a Recruitment Specialist with 1-2 years of experience to join our growing team. What You’ll Do: Schedule interviews and coordinate with hiring managers. Maintain and update our recruitment database. Support senior recruiters...

maadi - 3-5 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** About FlairsTech **Play Bigger!** Do you want to work in an exciting, rewarding, and collaborative environment where you are appreciated and valued? Are you passionate about IT, software, business solutions, and customer operations? Are...

**Key Responsibilities**: - Provide **technical support** for clients in both **English and German**, ensuring a smooth and efficient resolution of technical issues. - Troubleshoot and diagnose **mechanical and technical problems** related to our products, offering clear and actionable solutions. - Collaborate with engineering teams to identify **product...

In depth diagnose printers\plotters problems - Determine cause and Isolate problem. - Determine the defective Spare Part (if required). - Create\Update internal CRM system Forms and follow the workflow cycle. - Keeps customer updated to their cases. - Support Interact customers either onsite, over the phone, remotely or as outsourcing staff **Job...

**About the Role**: **Responsibilities**: - Review and record invoices from vendors to ensure accuracy in billing. - Process expense reports from employees Identify discrepancies and escalate in appropriate manner. - Have knowledge of approved vendors and policies to avoid paying unauthorized invoices and expenses. - Maintain and generate report at year end...

Tagaddod is dedicated to empowering communities and promoting sustainable practices through innovative waste management solutions. We are seeking a passionate and motivated Junior Sustainability Specialist to join our team. In this role, you will support our sustainability initiatives, help assess our environmental impact, and contribute to our mission of...

**Job Summary**: - Identify and engage with potential customers to understand their needs and present appropriate software solutions. - Develop and execute sales strategies to achieve sales targets and expand our customer base. - Conduct product demonstrations and presentations to highlight the features and benefits of our software solutions. - Build and...

FlapKap, a leading financial growth partner for digitally-native businesses in the Middle East and Africa, is seeking a motivated and dynamic Financial Operations Specialist to join our passionate team. As such, we always need to be on top of various work streams such as reconciling cash flows, maintaining an accurate ledger of our contracts and updating our...

**SoftTrend **is hiring Now**:Customer Outreach Specialist (International Accounts)** **Job Summary**: **Key Responsibilities**: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers...

**Summary of the Role**: Responsible for providing project planning and management for established initiatives within a company. Ensure that projects are completed to specification, within an established time frame and budget. Managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. **Role Description**: - Create,...

**Job Title**: Customer Outreach Specialist (International Accounts) **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...