Ticketing Support Executive

**Location**: Cairo **Work Arrangement**: In-office - What you will be doing: - Air Reservation and Ticketing via SABRE GDS Application: - Efficiently handle ticket exchanges, international fare quotes, refunds, quality control, contract fares, snap codes, airlines' rules, and other related tasks. - Booking and Itinerary Management: - Create and update...

**About Wego** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travellers all around the world. Today, Wego is used by millions of people...

**Purpose of the Job**: The main objective of the IT Operations Executive is to be part of the global logistics IT end user support team with knowledge & ownership of all Logistics IT products & solutions offered to all Aramex internal or external clients. **Role & Responsibility**: - Provide level-1/ tier-1 technical support for all Logistics IT technical...

**Who We Are** Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

PTV_Vacancy For immediate Hiring: Job Title : #technicalsupportengineer. Company Name : Payment Terminal Venture LTD, subsidiary of Technobiz - Job Type : Full Time - Job Description: - Provide day-to-day delivery and technical support for customer via Ticketing and Phone support and onsite support as required. - Supports Windows Diagnoses and troubleshoots...

**Job Title**:IT Support Officer **Work Setup**: On-site **Location**: EL Sheikh Reihan St., Downtown, Cairo **Hire Mode**: Direct Hire We are seeking a qualified IT Support Officer to join our IT team in Cairo, Egypt. As an IT Support Officer, you will collaborate with various divisions including Data Entry, Graphic Design, Development, and other...

Details Required Experience 4 Department R&D Career Level Position Location maadi **Skills**: - Networks troubleshooting Technical Support customer service Excellent English Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end...

Details Required Experience 3 years Department R&D Career Level Position Location maadi **Skills**: - Linux Dockers Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end to end customer communication for customer deployments and...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Cairo / Alexandria - 4+ years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** **L3 Support Analyst** **Job description** **SUMMARY** **ROLE AND RESPONSIBILITIES**: - Support the warehouse management system and customers. - Monitor and resolve support tickets through our ticketing...

We are looking for a competent Executive Secretary to provide essential support to our high-ranking officials. You will play a crucial role in organizing and maintaining the CEO schedule, as well as performing various administrative tasks. As an Executive Secretary, you must possess exceptional time-management and multitasking skills to handle multiple...

**Responsibilities**: - Process air documents through GDS, process all amendment types as well as processing refunds with accuracy and efficiency. - Process sales through back-office, received through different channels. - Provide feedback on work processes for areas of improvement. - Monitor progress towards achievement of plans. - Follow up on pending...

Key Responsibilities: Insure to solve assigned tickets for the supported systems (24/7 SW) within SLA and ensure optimal customer satisfaction. React to high severity technical issues that require immediate attention. Work with multiple teams for the successful resolution of issues and incidents. Review and study the vendor contracts, SLA and escalation...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

Details Required Experience 4+ Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Sql server Linux Windows Research Skills Analytical Skills MySQL TypeScript Communication troubleshooting Technical Support customer service Excellent English B2B Team Work Internet research and analysis Critical...

**WPP** is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.** **Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major...

**Key Responsibilities**: - Escalating and de-escalating skills will help in certain situations. - Locate the right support articles and troubleshooting info. - Delivering high-quality service, ensuring that the information provided to customers is accurate, valid, and complete, delivered on time. - Documenting ticket actions and resolutions. - Handling...

**votre rôle**: **Responsibilities**: The scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): - Handle, diagnose and route in real-time incoming trouble tickets. - Support and Resolve all incidents in the scope of the team. - Responsible for 2nd level technical support and escalation managers. - Responsible to support the...

**Now Hiring!!** Excellent vacancy in IT field / Qatar Our Client, a leading company in information technology field in Qatar is looking to hire the following position: **IT Support Engineer**: Main Job requirements: Bachelor degree in related field Experience 3 to 6 Years in related field Arabic & English (Excellent in Read, Write, Speak) Males only...

**Your Job** Guardian Glass is looking for a **Sales Support Executive** to join in 10th of Ramadan in Sharqia (Egypt). **What You Will Do** - Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new...