Application Support Officer

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the job IT Application Support**: Key responsibilities: Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. Analyze, troubleshoot end-users problems -Utilize all technical resources to solve reported issues. Demonstrate and promote superior...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. - Analyze, and troubleshoot end-user problems -Utilize all technical resources to solve reported issues. - Demonstrate and promote superior customer service in handling inquiries, problems, and...

**Job Information**: Industry - Real EstateWork Experience - 4-5 yearsCity - Cornish El NileState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Work with Application teams to identify and fixes to improve stability, reduce operational risk, and reduce manual tasks. - Develop strong partnerships and communication channels with the business, IT team...

Responsibilities include: - Managing IT Assets, IT tools credentials and Security. - Dealing with IT related vendors. - Explore different IT tools and generate recommendation based on required usage - Providing technical support to teams within the organisation, and to external clients when required - Assisting with systems integrations - Maintaining and...

**Job Information**: Industry - Health CareField - Applications & DataBudget - EGP 45,000.00Field / Area - Business Analysis & SupportJob Category - Application Support AnalystWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- - Interact with the Spanish teams to get level 2 and level 3 support when...

Excellent Job Vacancy at Staff Arabia Head office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources consultancy firm is looking to hire an excellent caliber to fulfill the following position at Cairo offices: Vacant Position: IT Support Officers Main Requirements: - Diploma /Bachelor degree in a related IT field - 2 years’ experience in relevant...

**Job Title**:IT Support Officer **Work Setup**: On-site **Location**: EL Sheikh Reihan St., Downtown, Cairo **Hire Mode**: Direct Hire We are seeking a qualified IT Support Officer to join our IT team in Cairo, Egypt. As an IT Support Officer, you will collaborate with various divisions including Data Entry, Graphic Design, Development, and other...

**Purpose of the job** As an Application Support Manager, you will manage the performance of the Product Support Team, and ensure that Service Level Agreements are achieved as set by the business. You will ensure the support staff follows ITIL processes and procedures to provide outstanding customer service at all times. In addition to this, they will work...

**Job brief**: First-level Application Support Specialist is required to join to support Enozom products users. **Responsibilities**: - Provide prompt and efficient technical support to clients. - Offering guidance on product usage, troubleshooting issues, and resolving any concerns that may arise. - Holding demo meetings with potential clients. - Holding...

Senior Application Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of company products, database engines, operating systems. **Responsibilities**: The senior Application Support Engineer, as part of the team, will be responsible for: Execution of DB scripts/extracts as needed. React to High...

**Job Information**: Field - Applications & DataField / Area - Business Analysis & SupportIndustry - IT ServicesJob Category - Application Support AnalystWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 12577- Workflow & internal process automation prospective understanding. - Preferred hands-on experience on...

Details Required Experience 2-3 years Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Excel Communication troubleshooting customer service Word Customer Focus Requirements and responsibilities **Primary Responsibilities**: - Support clients with their use of the product - answering questions and...

Collaborates with team members to document incident resolution in the shared knowledge base. - Report major incidents within the agreed OLA to the incident management team when required. **Requirements**: - 0-2 years experience in IT. - Bachelor’s degree in Computer Science or similar. - Very good command of written and spoken the English language. -...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

Support the preparation of key presentations, strategy documentation, and other documents - Participate in the annual budget process, periodic forecasting, and periodic analysis of operations performance **Requirements**: - 2-3 years of experience as an officer in the IT technical field. - Very Good hands-on knowledge of IT technical...