IT Support Officer
6 months ago
**Job Title**:IT Support Officer
**Work Setup**: On-site
**Location**: EL Sheikh Reihan St., Downtown, Cairo
**Hire Mode**: Direct Hire
We are seeking a qualified IT Support Officer to join our IT team in Cairo, Egypt. As an IT Support Officer, you will collaborate with various divisions including Data Entry, Graphic Design, Development, and other IT-related activities. We are looking for individuals with a willingness to learn, strong communication skills, and a creative problem-solving approach.
**Key Responsibilities**:
- Resolve IT support requests from employees and clients.
- Assist employees with computer system queries.
- Design banners, sliders, and featured category sections.
- Execute development tasks on the JIRA task board.
- Perform data entry and system quality assurance.
- Log all service requests and update tickets as necessary.
**Requirements**:
- Minimum Bachelor’s degree in IT or related fields.
- At least 2 years of experience in IT support.
- Experience with Canva or any other design platform.
- Proven creative problem-solving skills and strong analytical abilities.
- Strong desire and ability to grow within the company.
**Industry**:
- Computer Software
Pay: Up to E£20,000.00 per month
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