Apm Services Team Leader
7 months ago
Support the IT operations team to create the required dashboards and alerts for the required IT operations KPIs.
- Managing the team's workload. The APM team leader is responsible for managing the team's workload and ensuring that the team is meeting its deadlines.
- Provide a detailed explanation for the problems detected by the Dynatrace observability platform with no clear root cause of analysis and the recommendation for the required deployment and configurations for the best practice of the Dynatrace observability platform.
- Solve a scaling bottleneck in critical service.
- Maintain Application and Web Servers Monitoring on the Dynatrace server.
- Open a support ticket on Dynatrace One Support for further investigation and resolution of the issues on Dynatrace-managed SW components.
- Recommend improvements to the Dynatrace tool that will require the customers' concerned teams to work closely with the VAS solutions delivery teams to implement and test the new functionalities based on Dynatrace best practices, recommendations, and the purchased Dynatrace licenses.
- Deploy Dynatrace new features to production.
- Identify opportunities and implement improvements for Dynatrace monitoring processes.
- Ability to lead talented engineers in solving problems and groom leaders.
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Apm Team Manager
6 months ago
مصر, Egypt Orange Full time**votre rôle**: **Mission** **Lead a team of APMs reporting to the function Head. The role allows for a greater depth of involvement with the team members, supporting the function Head with key requirements such as**: - **Project resourcing, support and performance reporting**: - **Project quality (including CSAT)**: - **Coaching and mentoring** **From...
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Noc Excellence
7 months ago
مصر, Egypt MigrationIT Full time**Job Information**: Industry - BankingField - InfrastuctureField / Area - NetworksJob Category - Network EngineeringWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Lead capacity planning, end2end performance function responsible for measuring and maintaining production services/systems capacity,...
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Customer Service Team Leader
6 months ago
مصر, Egypt Hadaf Solutions Full time**Job Opportunity**: Customer Service Team Leader **at Hadaf Solutions ( 8orders)** **Location**: Hurghada, Egypt **Company**: Hadaf Solutions **Application**: 8orders **Position**: Customer Service Team Leader **Qualifications**: - Bachelor’s degree in Business Administration, Management, or a related field. - Minimum 3-5 years of experience in...
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Team Leader
6 months ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...
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Programing Team Leader
7 months ago
مصر, Egypt More Creatives Full time**Programing Team Leader** **Location: Egypt - New Cairo** **Responsibilities**: - Hire, manage, mentor, and coach technical team members that build, design, implement and maintain front-ends and back-ends for the company’s products and services. - Design the architecture for the company’s products, services, and features. - Act as a Team Leader and...
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Team Leader
6 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team leader (FR/ENG) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...
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Sales Team Leader
6 months ago
مصر, Egypt iSchool Full timeiSchool, a leading EdTech platform providing online coding and artificial intelligence courses for students aged 6 to 18, is seeking a dynamic and results-driven Sales Team Leader to join our team. As a Sales Team Leader at iSchool, you will be responsible for leading and motivating a team of sales representatives to achieve sales targets and drive business...
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Sales Team Leader
6 months ago
مصر, Egypt DEALS HR & Recruitment Consultants Full time**Employment Type** - Full Time **Rank Requested** - Junior **Gender** **Location** - Egypt **City** - Cairo **Residence** - Heliopolis **Salary** - 12000 to 15000 Net / month **Transportation** - Not available / month **Benefits** - Social insurance, Medical Insurance **Working hours** - From 10:00 AM To 6:00 PM **Days off** -...
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Sales Team Leader
6 months ago
مصر, Egypt The Address Investment Full time_**Responsibilities**_ - Set clear team goals. - Discover training needs and provide coaching. - Delegate tasks and set deadlines. - Monitor team performance. - Developing and implementing new sales initiatives, strategies and programs. - Attend conferences and exhibitions when required to identify opportunities. - Oversee planning for future plans. -...
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Team Leader, Operations
6 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team Leader, Operations (DE,FR,EN) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and...
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Team Leader
6 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Operations **Language**: Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media,...
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Operations Team Leader
7 months ago
مصر, Egypt iSchool Full timeiSchool is a leading EdTech platform that provides online coding and artificial intelligence courses for students aged 6 to 18. As an Operations Team Leader at iSchool, you will play a key role in managing and coordinating the day-to-day operations of our organization. You will lead a team of operations associates, ensuring that all administrative tasks are...
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Operations & Customer Service Team Leader
7 months ago
مصر, Egypt WebBeds Full time**Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online...
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Team Leader
6 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Operations **Language**:French Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social...
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Spanish Contact Center Team Leader
6 months ago
مصر, Egypt Future Group Full time**Exciting Opportunity: Spanish Contact Center Team Leader**: Join the forefront of customer support and communication as part of **Future Group**, a globally recognized leader in **Translation & Localization** Services. Established in 1994, we've been carving a niche in the industry, offering tailor-made solutions across North & Latin America, Asia, Europe,...
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Front-end Team Leader
6 months ago
مصر, Egypt CrossWorkers Full time**Front-End Team Leader for International customer** **Title**:Front-End Team Leader** - “Stack”** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Team Leader** **Location: Cairo Office, New Cairo** **About the job**:You have a strong background as a Front-End (TypeScript...
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On Ground Team Leader
6 months ago
مصر, Egypt Tagaddod Full timeTagaddod is a tech platform that is on a mission to empower individuals and communities to build sustainable impact and income through waste collection. Our vision is to leverage data, technology and logistics to support worldwide energy security and waste elimination. We are seeking an On Ground Team Leader to join our team in the Renewables & Environment...
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Team Leader Bilingual
6 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:French Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels...
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Education Team Leader
7 months ago
مصر, Egypt Save the Children Full time**TITLE**:Education Team Leader**TEAM/PROGRAMME: Literate Village** **LOCATION**:Beni Swief**GRADE**: G3**CONTRACT LENGTH**:FTA**CHILD SAFEGUARDING: (select only one)** Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight)...
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Ccc Team Leader
7 months ago
مصر, Egypt NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Key Responsibilities: - Gather information from a wide range of sources to...