Operations & Customer Service Team Leader

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

iSchool is a leading EdTech platform that provides online coding and artificial intelligence courses for students aged 6 to 18. As an Operations Team Leader at iSchool, you will play a key role in managing and coordinating the day-to-day operations of our organization. You will lead a team of operations associates, ensuring that all administrative tasks are...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

We are looking for Team Leaders who can provide not only superior customer experience but can also demonstrate operational excellence (service level, quality, productivity, policy adherence, etc. - Optimize CSRs performance from both a quality and efficiency perspective - Provides statistical and performance feedback and coaching on a regular basis for each...

**Job Descriptions** - Provide Direct Customer Support through various channels. - Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. - Investigate and resolve customer complaints and queries particularly escalated ones. - Provide feedback and support to the Client...

**SYE English community** is hiring **"Telesales Team Leader"** Monitoring telesales and moderation team performance and motivating them to reach targets. Achieving sales targets and department goals. Providing continuous reporting on sales forecast Coaching the team members and increasing their sales skills and performance. Updating all internal systems to...

**.Net Team Leader for International customer** **Title: Software Development Team Leader -.Net** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Team Leader** **Location: Cairo Office, New Cairo** **About the job**:You have a strong background as a.Net Team Leader and you have ambitions to...

**Job Description Summary**: The Services Commercial operations leader, NEA is responsible for leading the Healthcare Systems Commercial Operations for Services in North-East Africa. This role reports directly to the Service Commercial Operations Director Emerging Markets. GE HealthCare is a leading global medical technology and digital solutions innovator....

**About the role**: - Acting as 1st level of escalation. - Incident audit and monitoring. - Generating internal and external reports. - Supervision of the team to ensure compliance. - Contriving initiatives and other administrative tasks as per job requirements. - Reference & coach for tools. - Maintain data integrity and challenge common discrepancies. -...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

DewanSoft Are Hiring: "Sales Team Leader" *Job Accountabilities: - Cultivating solid relationships with the team and major customers to ensure a continuous flow of sales revenue. - Identifying promising prospects through networking, and customer referrals. - Ensuring that all sales functions and customer service activities run smoothly. - Maintaining...

**R&D Team Leader Egypt**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures that the CS team and call...

Key Tasks and Responsibilities: - Enhance work flow and advise with proper process changes that increase team productivity. - Deliver training, coaching and mentorship to team members. - Create technical instructions documents (TIN) needed to guide team members in projects and tasks needed. - Consult for team members and help them in complex issues...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

**Front-End Team Leader for International customer** **Title**:Front-End Team Leader** - “Stack”** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Team Leader** **Location: Cairo Office, New Cairo** **About the job**:You have a strong background as a Front-End (TypeScript...

Tagaddod is a tech platform that is on a mission to empower individuals and communities to build sustainable impact and income through waste collection. Our vision is to leverage data, technology and logistics to support worldwide energy security and waste elimination. We are seeking an On Ground Team Leader to join our team in the Renewables & Environment...

**Centro CDX** is a multinational technology-driven business process outsourcing company that aims to become the one-stop-shop business partner of choice. **Requirements**: - IT service management as a Help desk leader/manager in the retail industry - Hands-on experience with help desk and remote-control software - Solid technical background with an...

**Summary** - Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians’ time is consistently sold to service customers. **Motorsports Service Manager - Essential Duties** - Forecasts...