![Uber](https://media.trabajo.org/img/noimg.jpg)
Customer Support Specialist
3 weeks ago
**About the Role**:
As a customer support specialist, you will work efficiently and optimally through our most critical incidents to drive top experience delivered to our customers through providing accurate resolution.
As part of the job, this team will be responsible to handle different requests, communicate and engage with different internal partners to facilitate case resolution in compliance with different policies
**What You'll Do**:
- Initiating outbound calling campaigns.
- Maintain excellent interpersonal skills and professionalism while delivering outstanding customer experience
- Learn and master multiple knowledge base and contract management systems
- Adapt to day/ evening/ weekend rotations. (Inc. Public Holidays)
**What You'll Need**:
- Previous experience in telesales
- Proficiency in English (B2+ Spoken/ Written)
- Good communication and working among a team.
- Adaptability and self discipline
- Results oriented and ability to work with mínimal supervision
- SQL/ Excel and analytical skills
- Process improvement background
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
-
Customer Support Specialist
4 weeks ago
مصر, Egypt CEQUENS Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities**: - Act as Single Point of Contact...
-
Customer Support Specialist
2 weeks ago
مصر, Egypt CEQUENS Full timeCEQUENS is a leading provider of cloud communication solutions, and we are currently seeking a Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the primary point of contact for our customers, assisting them with any inquiries, technical issues, or concerns they may have. **Responsibilities**: - Provide timely and...
-
Customer Support Specialist
3 weeks ago
مصر, Egypt Tribal Credit Full time**Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...
-
Customer Support Specialist
2 weeks ago
مصر, Egypt Teleperformance Full time**Grads Only** We ( Teleperformance ) are hiring B1 ( Good ) English Speakers for a Customer Support Specialist Vacancy ( _**Rotational shifts**_, Max shift for females is 2AM door to door transportation is provided ) - Iftar, Sohour Allowance - 5.5K Net Salary - Medical and Social Insurance is provided without deductions from your salary - Career path...
-
Customer Support Specialist
2 weeks ago
مصر, Egypt Parent ApS Full time(Remote Work - Located IN EGYPT ) We are looking for a dedicated, resourceful, and friendly Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If...
-
Billing Specialist
6 days ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Support Specialist
1 week ago
مصر, Egypt Teleperformance Full timeJob Description: We're Hiring a customer support specialist for the USA Market, will be in charge of handling the customers queries regarding our services, introducing the customers to our products and services, handling their billing inquiries, and solve their problems Requirement: - Fluency in English is a must. - Grads only **Offer**: - salary: 8K...
-
Billing Specialist
4 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Support Specialist
2 weeks ago
مصر, Egypt Teleperformance Full timeWe ( Teleperformance ) are hiring Customer Support Specialists **Requirements**: - Flexibility with rotational shifts ( Max shift for females is 2AM, door to door transportation is provided ) - SOLID B1+, B2 English Speakers - Graduates, Dropouts ( 26 or above ) **Benefits**: - Net Salary up to 11.5K ( KPI'S UP TO 160 EURO'S!, 10% salary raise after 6...
-
Customer Support Specialist
4 days ago
مصر, Egypt Teleperformance Full timeTeleperformance is hiring Customer Support Specialists **Requirements**: - Flexibility with rotational shifts ( Max shift for females is 2AM, door to door transportation is provided ) - SOLID B1+, B2 English Speakers - Graduates, Dropouts ( 26 or above ) - Max age 47 **Benefits**: - Net Salary up to 11.5K ( KPI'S UP TO 160 EURO'S! And 10% raise after 6...
-
Cash Applications Specialist
3 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Support Specialist
2 weeks ago
مصر, Egypt Worood.Co Full time**A leading Hijab brand is hiring Customer Support Specialist** **About the company**: Worood's journey began in 2020 aiming to fill the market-gap for high quality, premium Hijabs that are more than just a garment, but a reflection of an individual's style. Today, Worood has bloomed as a leading brand renowned for its innovative designs and unwavering...
-
Senior Cash Application Specialist
3 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...
-
Customer Support Specialist
3 weeks ago
مصر, Egypt MaxAB Full timeFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...
-
P2p Specialist
2 weeks ago
مصر, Egypt Informa Global Support Full time**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
-
Credit Control Senior Specialist
2 weeks ago
مصر, Egypt Informa Global Support Full timeCompany Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers...
-
Credit Control Specialist
3 weeks ago
مصر, Egypt Informa Global Support Full time**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
-
Customer Support Specialist
3 weeks ago
مصر, Egypt Neo Group Full timeAt Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is...
-
Customer Support
2 weeks ago
مصر, Egypt career community Full timeA multinational company is hiring customer support specialists for an English account (calls and chat) **Requirements**: - High English level - customer service experience preferable - available to start as soon as possible **Benefits**: - Salary starts from 4K up to 6K net - Paid training - Social and medical insurance -...
-
Customer Support
6 days ago
مصر, Egypt career community Full timeWebhelp is hiring customer support specialists for an English account (calls and chat) **Requirements**: - High English level - customer service experience preferable - available to start as soon as possible **Benefits**: - Salary 6.2K Net - Paid training - Social and medical insurance - Night and over night shifts only Transportation is only provided...