Customer Support Manager

**Who We Are** Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

We are a UAE-based startup working remotely from all over the world. Our team is diversified and spread across 20+ different countries. We aspire to become a leading remote work enabler that simplifies access to world-class talents. We believe that anyone should be able to work anytime, anywhere. We are Backed by world-class regional & international...

At **Sary**, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service. We are...

**David Lawrence** has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style. **Marcs** is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct...

(Remote Work - Located IN EGYPT OR LEBANON ONLY) We are looking for a dedicated, resourceful, and friendly Customer Success Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is currently seeking a dedicated and knowledgeable Customer Support representative to join our team. As a Customer Support representative, you will play a crucial role in providing exceptional service to our students, parents, and...

**Job Objective**: Support to Cequens customer’s authorized contacts providing Service Desk functionalities (Service Request Management, Incident Management, Service Level Management, Relationship Management, and Problem Management) by managing deliverables in a timely fashion with the best possible quality through integrated 3rd Level of Support (OpCo,...

(Remote Work - Located IN EGYPT) Job Responsibilities: - Provide technical support and help with billing queries for customers located in USA, CA, UK, AU and NZ. - Create, manage, and follow up on customer tickets until they are resolved. - Record all activities using our current CRM to enhance visibility. - Follow our current internal customer success...

Details Required Experience 3 years Department R&D Career Level Position Location maadi **Skills**: - Linux Dockers Requirements and responsibilities Skills required: Linux Docker Databases skills Working on monitoring Ccna N+ Support engineer JD: Implementation and support engineer will own end to end customer communication for customer deployments and...

**About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on technical...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

Your Mission: As an Associate Manager you will play a pivotal role in driving customer outcomes and leading and managing a team of highly technical engineers. You will set the tone & the tempo for your team, leading by example, coaching & mentoring to ultimately to drive an exceptional customer experience. To do this you will drive operational excellence...

**About the role**: - Owns the service desk presales activity working with Presales & CiS/SDL to gain an in-depth understanding of the new business requirements. Accountable for identifying the most operationally effective and cost-efficient model that is aligned to future strategy of Service operations; encompassing Incident, Change and Problem. - Advanced...

ArabyAds was founded in 2013 and we help our clients to acquire customers at scale using data & technology across diverse set of digital advertising inventories which are managed through four of our platforms i.e. Boostiny (social commerce), iConnect (influencer marketing), Adfalcon (programmatic advertising) & DeviceBoost. We are a team of +260 passionate...

Hiring for a big consultant company in Cairo: Portal Customer Support +2 years of #experience B2English fluency level

(Remote Work - Located IN EGYPT ) We are looking for a dedicated, resourceful, and friendly Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If...

Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a **Customer Support Executive** **to manage customer queries and complaints and to provide accurate, valid, and complete information by using...

**Overview** Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency physical and...

The Customer Relationship Support is responsible for supporting and managing the relation between IdealRatings and their valued customers globally; ensuring superior customer satisfaction throughout existing and new services offered by IdealRatings. - Handling scheduled deliveries while adhering to IdealRatings service level. - Coordinating with different...