Customer Support Manager

Job description We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. Customer Support Manager Responsibilities: Managing the customer...

At **Sary**, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service. We are...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!** **Position overview**: Lead and manage Ball facilities in allocated countries to provide expertise and support to...

**Job Objective**: Support to Cequens customer’s authorized contacts providing Service Desk functionalities (Service Request Management, Incident Management, Service Level Management, Relationship Management, and Problem Management) by managing deliverables in a timely fashion with the best possible quality through integrated 3rd Level of Support (OpCo,...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is currently seeking a dedicated and knowledgeable Customer Support representative to join our team. As a Customer Support representative, you will play a crucial role in providing exceptional service to our students, parents, and...

elmenus is a venture-backed food discovery platform with a total of $20M in funding based in Egypt. We are building a platform that combines a social, visual and personalized experience to help millions of people discover and order the food they will love. We are looking for the smartest, most impactful and passionate people to join our food loving team. We...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

**Overview** Are you ready to join an agile, diverse, and global team of innovators and disruptors in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

**Responsibilities**: - Validate requests/incidents to ensure high quality details submitted to next level of support - Acknowledge requests/incidents within agreed Response Time - Identify Requests/Incidents and submit to correct support group - Manage resolutions received from next level of support ensuring clear and high quality communications back to...

Hiring for a big consultant company in Cairo: Portal Customer Support +2 years of #experience B2English fluency level

**Functional Responsibilities**: - **Team Management**: - Lead and support the customer service team. - Mentor, coach and develop Customer Service Officers. - Train the customer service team on basic draught and fridge breakdown troubleshooting. - Set performance KPls and measure individual performance accordingly. - Develop service procedures, policies...

The Customer Relationship Support is responsible for supporting and managing the relation between IdealRatings and their valued customers globally; ensuring superior customer satisfaction throughout existing and new services offered by IdealRatings. - Handling scheduled deliveries while adhering to IdealRatings service level. - Coordinating with different...

_**Join us in making a difference, one interaction at a time.**_ - Teleperformance is hiring Customer Support Agents to start immediately (_**Morning shifts / Rotational shifts**_) _ - **Role**:_ - Handling customers' booking and reservation inquiries and maintaining customer satisfaction._ - **Qualifications**:_ - Fluency in English is a MUST _ - Required...

_**Join us in making a difference, one interaction at a time.**_ - Teleperformance is hiring Customer Support Agents to start immediately (_**Morning shifts / Rotational shifts**_) _ - **Role**:_ - Handling customers' booking and reservation inquiries and maintaining customer satisfaction._ - **Qualifications**:_ - Fluency in _**English **_is a _**MUST**_ -...

Overview: As GBS Customer Service Manager, the role will be accountable for supporting the EUROPE Supply Chain and Customer Service Leaders in the execution of Customer ordering processes across multiple teams and business units with a geographical complexity. This position will report to the SC Snr Dir CBS KBS VBS Lead (LG2). Responsibilities include...

**AlGooru is hunting for the next generation of CX talents!** **We’re looking for a Customer Support Analyst** **A bit about us** **Main responsibilities** - Monitoring client chats to ensure a seamless and positive user experience. - Identifying and escalating any issues or concerns raised by clients, ensuring a quick and efficient resolution. -...

**Summary**: Working closely with the engineering team leader, this person will be responsible among other tasks for providing daily technical assistance to our customers, solutions to various technical matters and support during maintenance activities planning and execution phases. Customer Support Engineering team supports the operation and maintenance of...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...