Customer Service Specialist
23 hours ago
Customer Service Specialist
**Job Description**:
- Answer client’s calls: Respond to clients queries and take in their bookings.
- Following up on clients’ queries.
- Monitor the drivers’ locations and their statuses to ensure a smooth flow of operations.
- Focal point between Management, clients and drivers.
- Create periodic reports and present them to the management.
Skills Required:
- Fluency in English
- Microsoft office skills
- Problem Solving
- Decision making.
- Ability to handle Multiple Tasks at the same time.
Job Timing:
- Rotational Shifts.
We are offering:
- Convenient work environment located in Shorouk 2.
- Salary between 6 - 7K Net per month.
- 21 Paid annual leaves per year.
**For Shorouk City and Madinaty Residents only**
**Salary**: E£6,000.00 - E£7,000.00 per month
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
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