![Teleperformance](https://media.trabajo.org/img/noimg.jpg)
Tech Support Customer Service
4 weeks ago
Company Description
Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations.
Role Description
This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.
The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals.
Up-selling for any offers
**Qualifications**:
- _**Fluency in English (B2 to C1)**_
- _**Egyptians**_
- Ability to handle and manage inbound calls
- Aptitude for attention to detail, accuracy, and problem-solving skills
- Excellent verbal and written communication skills
- Strong phone etiquette and interpersonal skills
- Bachelor's degree or equivalent experience in a related field
**Benefits**:
- High chances to get promoted after ONLY 6 months
- Medical insurance (400,000 EGP/year)
- Gym Access
- Development and learning courses
- Transportation Provided
- Training fully paid
**Salary**:
- _**up to 15K Net**_
- _**KPIs are paid in EUROS**_
- Variable Sales Incentive
Location: NewCairo
**Job Types**: Full-time, New grad
Pay: Up to E£15,000.00 per month
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