Customer Service Support Specialist

3 weeks ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is a premier staffing agency dedicated to connecting top talent with exceptional job opportunities in Nile City Towers, Egypt.

Salary: Estimated annual salary for this position is around 80,000 - 120,000 EGP, depending on experience and qualifications.

Job Description:

We are seeking highly motivated and skilled Customer Service Agents to join our team. As a Customer Service Agent, you will be responsible for:

  • Managing large volumes of incoming calls from customers
  • Identifying and assessing customer needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within set time limits, and following up to ensure resolution

Requirements:

  • Graduate degree from an accredited institution
  • Excellent English language skills
  • Maximum age of 30 years old
  • Flexibility with rotational and night shifts

Why work with us?

NOK Human Capital offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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