Customer service officer

Interact with customers over the phone to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the telephone on the spot.Convert sales opportunities in order to meet financial targets.Clarify and explain procedures and products over the telephone.Capture and report customer feedback towards...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Interact with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...

Responsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...

Responsibilities:• Interact with customers over the phone to understand their banking needs• Provide excellent customer service to achieve customer loyalty• Resolve problems over the telephone on the spot• Convert sales opportunities in order to meet financial targets• Clarify and explain procedures and products over the...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

  Job Purpose Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.   Duties and Responsibilities   Takes orders through online platforms, emails or directly from the account manager. Informs customers in case of any...

Site Administrative Assistant, Customer ServiceBasic Qualifications 2+ years of professional or military experience1+ years of working with computers and Microsoft Office products and applications experienceExperience with Microsoft Office products and applicationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays3+ years...

Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportunities. Prepare discussion and visiting reports. Mechanical or electrical...

Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportunities. Prepare discussion and visiting reports. Mechanical or electrical...

Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Utilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...

Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...

Handle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...