Building Technologies Sales Customer Service Officer
1 month ago
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
- Immediately escalating serious complaints or issues that you are not equipped to deal with.
- Liaising with colleagues or managers to find the best solutions to customers’ issues.
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
- Maintaining a polite, helpful, and professional manner at all times.
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
- Familiarizing yourself with new products and services as they are introduced.
- Attending workshops and meetings as required.
- Providing training to new customer service agents.
- Respecting client confidentiality at all times.
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Smart Devices Business Development Specialist
1 month ago
Cairo, Egypt HITS Technologies Full timeJob DescriptionResponsible to sell the company hardware products ex (Access control, Attendance machines, IP Cameras, RFID Printers, etc.).Gather market information including competitor activity and report to management on a weekly basis.Design, develop and maintain presentation material and demos to customers.Develop materials in-line with specific sales...
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Customer Service Officer
1 month ago
Cairo, Egypt ssc egypt Full timeInteract with customers over the phone to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the telephone on the spot.Convert sales opportunities in order to meet financial targets.Clarify and explain procedures and products over the telephone.Capture and report customer feedback towards...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...
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Customer Service Officer
2 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs• Provide excellent customer service to achieve customer loyalty• Resolve problems over the telephone on the spot• Convert sales opportunities in order to meet financial targets• Clarify and explain procedures and products over the...
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german speaking customer service agent
4 weeks ago
Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a “two in one”. General Requirements: A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. Split approx. 50:50 Starting date: ASAP Salary: negotiable (frame approx.:...
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Technology Sales Executive
3 weeks ago
Cairo, Egypt SamTech Group Full time**Job Summary**: Sales Executive's basic responsibility is to sell the products and services offered by the company. He/She should meet all sales objectives, handle all administrative aspects of the sale including finding the leads, introducing them over the phone, conducting the meeting and following up until the Order...
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german speaking customer service agent
4 weeks ago
Cairo, Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a "two in one". General Requirements:A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales.Split approx. 50:50Starting date:ASAPSalary: negotiable (frame approx: R35-40k)Sales PartWe are...
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Customer Service Executive
1 month ago
Cairo, Egypt SSC Egypt Full timeUtilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...
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Customer Service
1 month ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Cairo, Cairo, Egypt Grundfos Full timeDo you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and effective...
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Service Sales Engineer
1 month ago
Cairo, Egypt KONE Full timeJob Requirements Bachelor degree in Engineering1-2 years of sales experience within the Engineering / Construction or Building Material Industries is a mustCandidates working within the industry either in sales or field roles and willing to shift to sales are welcome to applyHaving a solution selling approach is a mustExcellent English language skillsWell...
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Sales Account Manager
3 weeks ago
Cairo, Egypt Dell Egypt Full timeResponsibilities:• Demonstrate sales ability and achieve targets, work within a team to support achievement of sales goals and deliver on customer service levels• Effectively articulate the value proposition associated with Dell Technologies’ products and services• Recommend business solutions considering customer needs and Dell...
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Customer Service Officer
1 month ago
Cairo, Egypt Ssc Egypt Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
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Cairo, Egypt Grundfos Full timeDo you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and...
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Executive Director of Buildings and Grounds
1 month ago
Cairo, Egypt الجامعة الامريكية Full timeDevelop and implement a comprehensive maintenance and repair program for all buildings, grounds, and infrastructure across the AUC’s New Cairo and Tahrir Square campus and other off-campus housing and facilities.Oversee maintenance, project management, safety, landscape, and utilities departments, ensuring that all work is performed efficiently and in...
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Sales Lead Customer and Distributor Management
1 month ago
Cairo, Egypt PepsiCo Full timeSales Lead (Customer and Distributor Management)Minimum 5 years of experience in Sales/Sales Operations/Supply Chain/LogisticsBachelor’s degree in a relevant discipline.3-4 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on...
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External sales officer
1 month ago
Cairo, Egypt Cairo Governorate, EgyptCairo Full timeResponsiblity:Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory.Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers.Continually meeting or exceeding sales targets by selling company products to new and existing...
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External sales officer
1 month ago
Cairo, Egypt cairo governorate egypt Full timeResponsibilty:Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory.Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers.Continually meeting or exceeding sales targets by selling company products to new and existing...
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Customer Service Team Manager
1 month ago
Cairo, Egypt amazon egypt Full timeCustomer Service Team ManagerBasic Qualifications 5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates.Demonstrated ability to build, develop and handle a group of peopleAbility to support Business and provide solutions to customer pain pointsAbility to handle complex and ambiguous scenariosAbility...