Customer Support Officer

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...

Respond to customer inquiries and provide support via phone, email, and chat.Troubleshoot and resolve technical issues related to our e-learning platform.Assist customers with onboarding, registration, and payment processes.Provide product information and guide customers through course selection.Collaborate with other teams to continuously improve our...

Do you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and effective...

Job DescriptionResponsible for answering all customers’ inquiries via WhatsApp, emails, and phone calls and ensuring that every customer is served in an efficient, thorough, and courteous manner.Receiving reservations for customers based on their various requirements.Accurately enter data into corresponding fields within various software...

Do you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition?   As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and...

Job Description: A leading and highly rated Stockbroking company is seeking a Settlement & Operations Officer to join their in a critical role which offers excellent This role will be responsible for managing the settlement of all Fx Derivative and Bond Trades in terms of the JSE Rules, and to support the Operations Team with other ...

Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

Responsibilty:Handling incoming calls and other communications.Managing filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Organizing travel by booking...

Job DescriptionProvide an exceptional, full life cycle customer experience to our users through phone, email and chat support.Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience.Collaborate with other team members to ensure consistent and seamless services to Tyro customers.Update customer information during...

• Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams.• Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & Conduct targeted coaching sessions to address specific areas of...

Job DescriptionWe're looking for an energetic & driven individual determined to create a flawless customer experience and is looking to join a team that aims to disrupt the tutoring industry in Egypt.Job DescriptionProvide an exceptional, full life cycle customer experience to our users through phone, email and chat support.Anticipate customer needs and...

Responsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company’s servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates &...

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

Responsibilty:Generating sales leads.Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Identifying customers' needs.Meeting sales objectives.Following procedures and policies.

The Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations of the customer base and the organization. The CSSC Manager will focus on the development of their team as well as the...

Interact with customers over the phone to understand their needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual product...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Responsibilities:• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints• Participate in calls with client on process related issues•...

Job DescriptionThe Student Placement Support is responsible for: providing information, advice, support, and processing of applications for international students seeking placement in education institutions in UK, Australia, USA, Canada, New Zealand, and many more. By promoting our products and services directly to students, the Education Counsellor is...

Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception...