Mail Chat Agent

Job Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...

Responsibilities:• Processes reservations by mail, e-mail, telephone and fax.• Processes reservations from Central Reservations Office, Regional Offices, Inter-Inn reservations and travel agents reservations.• Processes cancellations, revisions, and information updated of changes, responsible for correct completion of records and...

Email/Chat customer service agents are needed for a well-known company.Rotational shiftsfrom 9am to 10pm, any shifts after 10 will be from home.2 days off rotationalWork location Arkan Plaza, El Sheikh ZayedTransportation provided.Training 15 days paid.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

French customer service agentCompany DescriptionTeleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and...

Ton choix, ta r gion, ton bureau ! Chez Groupe ABS, nous sommes un Monde part, on t offre la possibilit de choisir ton lieu de travail.Ce poste est disponible l un de nos bureaux travers le Qu bec : Rive-Sud de Montr al, Blainville, Drummondville, Gatineau, Montr al, Qu bec, Sherbrooke et Trois-Rivi res.Sommaire du poste:Relevant du...

Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

Handle incoming chats, telephone contacts, and solve them in a timely manner and efficient mannerWorking Hours are 8 productive Hours + 1 Hr Of break (Total 9 Hrs.) with Rotational Shifts and OFFs (During Ramadan the daily required HRS of work will vary which will be communicated later)For Permanent profiles Preferably tenured (No undergraduates to be...

Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and canceled orders, agent’s demeanor (LOB centers), escalation, vouchers, offers, and technical issues.Handle complaint cases related to vendors such as driver attitude, delayed delivery, missing items, and food quality.Register...

NOK is currently hiring for a wellknown ecommerce company.Handle incoming chats telephone contacts and solve them in a timely manner and efficient mannerWorking Hours are 8 productive Hours 1 Hr Of break (Total 9 Hrs.) with Rotational Shifts and OFFs (During Ramadan the daily required HRS of work will vary which will be communicated later)For Permanent...

Responsibilities:• Utilizes various market-based tools and applications for consumer management and servicing.• Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard Instructions on Consumer Complaints Handling.• Resolve customer inquiries, comments, and complaints of consumers.• Ensures...

Responsibilty:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...

Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to...

Responsiblity:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...

Responsibilities:Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner.Utilizes various market-based tools and applications for consumer management and servicing.Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard Instructions on...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to their problems. Content Management: Organize, categorize, and maintain the...

As a Customer Advisor, you will:Analyze customer requests and expectations and respond to them based on their needs and circumstancesUse and master the tools and procedures provided by company to deliver a customer-centric approach with a strong focus on problem solving in each of your interactionsManage multichannel interactions (voice, back-office and...

Providing outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...