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customer service agent
3 months ago
Email/Chat customer service agents are needed for a well-known company.
Rotational shifts
from 9am to 10pm, any shifts after 10 will be from home.
2 days off rotational
Work location Arkan Plaza, El Sheikh Zayed
Transportation provided.
Training 15 days paid.
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customer service agent
2 weeks ago
Cairo, Cairo, Egypt NOK Human Capital Full timeEmail/Chat customer service agents are needed for a well-known company.Rotational shiftsfrom 9am to 10pm, any shifts after 10 will be from home.2 days off rotationalWork location Arkan Plaza, El Sheikh ZayedTransportation provided.Training 15 days paid.
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French customer service agent
3 months ago
Cairo, Egypt teleperformance Full timeFrench customer service agentCompany DescriptionTeleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and...
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Customer Service Head
3 months ago
Cairo, Egypt EG BANK egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Specialist
2 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
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Customer Support Agent
2 weeks ago
New Cairo, Cairo, Egypt SamTech Group Full timeJob Summary:Customer Support Agent is responsible for clients I after sales technical support.He is responsible to ensure the proper functioning of all vehicles' tracking systems by keeping continuous contact with the customers. Responsibilities:Checking and ensuring the units proper functionality on daily basis.Reporting to the customers if any faulty unit...
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Customer Support Agent
4 weeks ago
New Cairo, Egypt SamTech Group Full time 8,000Job Summary:Customer Support Agent is responsible for clients I after sales technical support.He is responsible to ensure the proper functioning of all vehicles’ tracking systems by keeping continuous contact with the customers. Responsibilities:Checking and ensuring the units proper functionality on daily basis.Reporting to the customers if any faulty...
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Agent
3 months ago
Cairo, Egypt MetLife egypt Full timeThis is a full-time hybrid role for an Agent located in Heliopolis. The Agent will be responsible for providing exceptional customer service, processing customer requests, promoting and selling MetLife products, and maintaining accurate records. This role will be located in Heliopolis but will also offer flexibility for some remote work.Qualifications Strong...
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Agent
4 weeks ago
Cairo, Egypt MetLife egypt Full timeThis is a full-time hybrid role for an Agent located in Heliopolis. The Agent will be responsible for providing exceptional customer service, processing customer requests, promoting and selling MetLife products, and maintaining accurate records. This role will be located in Heliopolis but will also offer flexibility for some remote work.Qualifications Strong...
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Customer Service Agents
3 months ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
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Customer Service Agents
3 months ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
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Mail Chat Agent
3 months ago
Cairo, Egypt RAYA Customer Experience Full timeJob Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.
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Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.
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Customer Service Agent
3 months ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Service Agent
2 weeks ago
Cairo, Cairo, Egypt iSchool Full timeResponsibilities: Assist customers with onboarding, registration, and payment processes. Troubleshoot technical issues related to our online platform and software. Provide guidance to parents and teachers on student progress and program information. Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance customer...
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Reservations Agent
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Cairo, Cairo, Egypt Hilton Full timeReservations Agent - Waldorf Astoria HeliopolisA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within...
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Customer Service Agent
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Cairo, Cairo, Egypt Egypro FME Full timeManage large amounts of incoming calls Generate sales leads Book visits and inspections as per flying team schedule and whereabouts. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...
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Mail Chat Agent
3 months ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
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Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
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Customer Service Team Leader
1 month ago
Cairo, Egypt Xceed Full timeJob DescriptionYour Role Will Be:Continuously monitor and check team's performance and ensure it is consistent with the overall client & Internal objectives and timelinesConduct periodic shift briefings for agents to maintain existing performance standards or address any changes in process flows or client needsEnsure agents adhere to schedules and...
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Customer Service Team Leader
4 weeks ago
Cairo, Egypt Xceed Full timeJob DescriptionYour Role Will Be:Continuously monitor and check team's performance and ensure it is consistent with the overall client & Internal objectives and timelinesConduct periodic shift briefings for agents to maintain existing performance standards or address any changes in process flows or client needsEnsure agents adhere to schedules and...