French customer service agent
4 weeks ago
Company Description
Teleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and the environment.
Role Description
The French Customer Service Agent role is a full-time on-site role located in Cairo, Egypt. The role requires handling customer inquiries via phone, email, and chat while delivering a top tier customer experience that meets quality standards. The role also involves assisting customers with product and service information, resolving product or service issues, and processing customer requests.
Qualifications
- Fluent in French (spoken and written) with excellent communication skills
- Proven experience in customer service is a plus
- Ability to handle customer concerns and complaints with empathy and professionalism
- Strong problem-solving and decision-making skills
- Ability to prioritize, multitask, and manage time effectively
-
Customer Service Agents
4 weeks ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
-
Customer Service Agent
4 weeks ago
Cairo, Egypt IDS Innovative Digital Solutions Full time"WFH English Customer Service Agent"- Candidates from anywhere in Egypt can apply.- Grads,Drop out,Gap Year- Remote Hiring Cycle- No Experience is needed- Attractive Salary- Medical & Social insurance
-
customer service agent
4 weeks ago
Cairo, Egypt NOK Human Capital Full timeEmail/Chat customer service agents are needed for a well-known company.Rotational shiftsfrom 9am to 10pm, any shifts after 10 will be from home.2 days off rotationalWork location Arkan Plaza, El Sheikh ZayedTransportation provided.Training 15 days paid.
-
Bilingual French
3 days ago
Cairo, Egypt NAOS Solutions Full timeNAOS Customer Experience is looking to hire a bilingual French & English Sales Agent (bilingual speaking two languages fluently). **JOB DESCRIPTION**: - Leads management - Sales validation (age criteria, dates etc...) Send the whole dossier when there is a lead **WORK LOCATION**: - 21 Masr Helwan Agricultural Road, Maadi, Cairo, Egypt **SALARY...
-
Customer Service Head
4 weeks ago
Cairo, Egypt EG BANK egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
-
Customer Service Specialist
4 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
-
Customer Service Agent
4 weeks ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
-
Agent
4 weeks ago
Cairo, Egypt MetLife egypt Full timeThis is a full-time hybrid role for an Agent located in Heliopolis. The Agent will be responsible for providing exceptional customer service, processing customer requests, promoting and selling MetLife products, and maintaining accurate records. This role will be located in Heliopolis but will also offer flexibility for some remote work.Qualifications Strong...
-
Customer Service Agents
4 weeks ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
-
French Customer Service
4 weeks ago
Cairo, Egypt Yodawy Egypt Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
-
Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.
-
Customer Service Agent-cairo
4 weeks ago
Cairo, Egypt Axios International egypt Full timeFinancial Crime Specialist (FinTech/Cryptocurrency) Our client is an American-based company that is expanding globally by being one of the first movers to bring cryptocurrency to Africa and the Middle East at Their mission is to make cryptocurrency/blockchain and other FinTech services more accessible, and affordable, than ever Our client s vision...
-
French speaking call center agent
4 weeks ago
Cairo, Egypt NOK Human Capital Full timeFrench speakers are needed for call center vacancies asap!!Requirements:- Grads with fluent French+ v good English.- Technical background/experience is a plus.- No commitments for the next 6 months.- Ready to start.Benefits:- Social& Medical insuranceTransportation provided.
-
French speaking operations manager
4 weeks ago
Cairo, Egypt Top Business Cairo, Egypt Full timeDevelop and manage a relationship with the French diplomatic missions.Conduct regular/Monthly Meetings with the French Mission with the following agenda:Animate and coordinate effective and efficient operations, as per French contractual obligations for the French diplomatic missionControl & maintain the Unit's Budgets (Revenue & Resources).Ensure that...
-
Customer Service Advisor
4 weeks ago
Cairo, Egypt Concentrix Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Booking Agent
5 days ago
Cairo, Egypt Sutherland Global Services Full timeJob Role / Function - **Customer Service** - Years of Experience - **Unspecified** - Career Level - **Entry Level** - Gender - **Unspecified** - Expiry date - **18 Mar 2023** - Job Description - Sutherland is hiring booking agents for Hilton account
-
Cairo, Egypt Bosch Group Full timeResponsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to...
-
Customer Service Technical Support Advisor
4 weeks ago
Cairo, Egypt Concentrix egypt Full timeResponsiblity:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...
-
Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
-
Customer Support Advisor
4 weeks ago
Cairo, Egypt 3D Diagnostix Full timeResponsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company’s servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates &...