Customer Service Advisor
3 months ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional cus
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Customer Service/Technical Support Advisor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...
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Customer Service/Technical Support Advisor
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...
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Service Point Advisor Team Leader
3 weeks ago
Cairo, Egypt DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...
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Customer Services Offshore
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeRaya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...
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Service Point Advisor Team Leader
2 weeks ago
Cairo, Cairo, Egypt DHL Full timeYOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...
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Customer Service Advisor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
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Customer Service Advisor
4 weeks ago
Cairo, Egypt Sutherland Egypt Full timeResponsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...
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Customer Service Vacancies
2 days ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service Vacancies - New Cairo - EnglishJob DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.We're looking for people who thrive in delivering exceptional customer...
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Service Point Advisor Team Leader
2 weeks ago
Cairo, Cairo, Egypt DHL Full timeYOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...
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Service Point Advisor Team Leader
4 weeks ago
Cairo, Cairo, Egypt DHL Full timeYOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...
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Customer Service
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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International Customer Service Advisor
4 weeks ago
Cairo, Egypt ECCO Outsourcing Full timeHandling the customer’s calls. - Solve the customer’s complains - Escalating customer’s problems and complains. - Follow up to fix the problems to satisfy the angry customers. - Updating the system with the customer’s accurate data. - Achieve the required tasks assigned by the team leader. Benefits: 1) Net salary 2,400 EGP 2) VPN 3) Meal Allowance 4)...
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International Customer Service Advisor
2 weeks ago
Cairo, Cairo, Egypt ECCO Outsourcing Full timeHandling the customer's calls. Solve the customer's complainsEscalating customer's problems and complains.Follow up to fix the problems to satisfy the angry customers.Updating the system with the customer's accurate data.Achieve the required tasks assigned by the team leader.Benefits:1) Net salary 2,400 EGP 2) VPN 3) Meal Allowance 4) Social and medical...
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Real Estate Sales Advisor
2 weeks ago
Cairo, Cairo, Egypt Coldwell Banker Egypt Full timeColdwell Banker New Homes is now hiring for a Real Estate Sales Advisor Sales advisors need to be confident communicators with excellent selling skills and the ability to retain the product knowledge. Required to approach customers, offer advice on Real Estate properties and deal with any resulting transactions.A Sales Advisor usually performs many of the...
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Support Renewal Advisor
3 months ago
Cairo, Egypt myGwork Full timeThe Support Renewal Advisor will be responsible for ensuring the timely renewal of Oracle Support Service Contracts for existing small, medium-sized and large customers and handling any resulting queries that the customers may have about their contracts.Customer Assistance (CAT): The initial point of contact for incoming calls, chats and Renewal Service...
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Partner Support Advisor
3 months ago
Cairo, Egypt Property Finder Full timePartner Support AdvisorThe ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.One or more years’ experience in related positions.Familiarity with Microsoft Windows, Microsoft Outlook, and Internet...
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Technical Support Advisor French Speaker
4 weeks ago
Cairo, Egypt Concentrix Egypt Full timeAs a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving...
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Pharmaceutical Account Advisor
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeAbout the Job Medical customer service adviser (Over the phone) for one of the leading laboratories in Egypt, We offer both full time and part time opportunities.Pharmaceutical Call Center Vacancy to answer customers' inquiries Job Description: Handling labs' customers over the phone Providing test results for customer. Providing test conditions and other...
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Service Advisor
4 weeks ago
Cairo, Egypt Bavarian Auto Group Full timeResponsible for workshop working capacity and parts turnover. - Establish the customers’ needs after receiving and welcoming them. - Provide labor cost estimates, if necessary in conjunction with diagnosis section - Convey requirements clearly to the workshop by preparing work order based on FRU Manual. - Explain repairs to the customer & ensure that he...
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Customer Inquiry Advisor
7 days ago
Cairo, Egypt DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...