Customer Service Head

Responsibilities:Work closely with the CoE Head and security management team to achieve the center business and operational objectives.Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), andSupport the collaboration between Security Transition and International Operations...

Dealing with Customers face to face Experience in face to face customer service Founded in 1995 by a group of young entrepreneurs, JOBMASTER initially started as a pioneering recruitment firm serving the Egyptian market from entry to executive levels. Gaining rapid acclaim throughout the years, from our enhanced knowledge and accumulated practical experience...

Providing a high level of service and hospitality to guests. Maintaining room cleanliness by supervising employees during cleaning operations. Communicate with the Head Chef regarding any issues related to service level or food quality. Providing exceptional customer service while dealing with guest issues or complaints.

Responsibilities:• Transform the SW Services portfolio to cloud-native solutions• Actively contribute on the success of the entire CSW product portfolio.• Develop strategies to deliver high-quality cloud services to customers• Manage all aspects of services delivery, including scoping, planning, deployment, and support• Provide...

We are currently looking for dynamic, and self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit...

Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Manage large volumes of incoming and outgoing calls in a timely manner.Follow scripts and instructions assigned to calls.Identifying customer needs, clarifying information, and providing available solutions or alternatives.Providing marketing offers for the organization’s products and services if given the opportunity.Building sustainable relationships...

Utilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...

Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...

Handle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...

Job DescriptionMeet and greet walk-in all Customers (beneficiaries or donors).Acquainting the clients with service offered by the foundation.Updating the clients with the foundation of new services and campaigns.Respond to all donor's queries in a safe, timely professional manner.Preparing daily / weekly reports about the beneficiaries/donors.Communicate...

Greet customers in a courteous, friendly, and professional manner using agreed upon proceduresMaintain basic knowledge of client products and/or servicesPrepare complete and accurate work including appropriately notating accounts as requiredParticipate in activities designed to improve customer satisfaction and business performanceOffer additional products...

Job Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Supervising the Customer Service staff on their daily responsibilities.• Following up on received complaints & corresponding to sender.• Ensures adherence to GUC policies & values through monitoring and coaching staff.• Communicating with other departments to facilitate problem solving.• Providing staff with updated received information...

Interact with customers over the phone to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the telephone on the spot.Convert sales opportunities in order to meet financial targets.Clarify and explain procedures and products over the telephone.Capture and report customer feedback towards...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...