Customer Service Team Leader

Responsibilities: some of the general duties and responsibilities that make up the job description of most of them are shown in the example below: - Be in charge of running and managing the call center daily - Set targets for all other call center agents to meet up with - Schedule and organize shift patterns for other team members to ensure that customers...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...

Provide Direct Customer Support through various channels.Investigate and resolve customer complaints and queries – particularly those of an escalated nature.Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly.Continuously monitor the metrics of the team, and craft tailored development plans for each...

Provide Direct Customer Support through various channels.Investigate and resolve customer complaints and queries – particularly those of an escalated nature.Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly.Continuously monitor the metrics of the team, and craft tailored development plans for each...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in...

Team coordination in a contact center focused on delivering high quality support dedicated to leading international airlines, travel and/or tourism playersLead team(s) of up to 25 Contact Center representatives including SupervisorsEnsuring that the project assigned to you is functioning as per client expectations, meeting SLAsCoaching a group of agents and...

Contract: Permanent, full-timeLocation: Croydon/PortsmouthClosing date: 14 July 2023Our exams, assessments and publications are designed to help learners fulfil their own individual talents and abilities. Today we deliver over 850,000 assessments each year worldwide. Our international network is expanding quickly, and we now provide qualifications in more...

Follow up on the work of the team he is directly responsible for and be present and participate in activities.Link cases facing the team with the case manager.Providing the center management with daily documentation of activities on a daily basis.Submitting periodic reports on the team’s work to the center director.

Manage and lead a team of customer service representativesSet and maintain high standards for quality customer supportReview and report on team performanceHandle escalated customer inquiries and complaintsCollaborate with other departments to resolve customer issuesDevelop and implement customer service strategies and processesTrain new hires and provide...

Manage and lead a team of customer service representativesSet and maintain high standards for quality customer supportReview and report on team performanceHandle escalated customer inquiries and complaintsCollaborate with other departments to resolve customer issuesDevelop and implement customer service strategies and processesTrain new hires and provide...

Job DescriptionThe Team Leader is responsible for driving the sales performance of the assigned department through effective resource management. The job holder will lead the department team to provide an ‘outstanding’ shopping experience for customers through high standards of visual merchandising, customer service and people management.Customer...

Job DescriptionThe Team Leader is responsible for driving the sales performance of the assigned department through effective resource management. The job holder will lead the department team to provide an ‘outstanding’ shopping experience for customers through high standards of visual merchandising, customer service and people management.Customer...

1- Make a daily meeting with sales team members to discuss with them their yesterday visits, what they achieve and what is their today's plan. 2- Responsible about receiving visits feedback from sales team on daily basis and analyses them all to assure the credibility of their visits. 3- Collect data from sales team and send them all to telesales on a daily...

Responsibilities:We are leader on our businesses, and recognized as one of the largest global innovative companies.Management & CompetencyManage his team of engineers (yearly reviews, meetings, missions, objectives, timesheets)Define the necessary qualifications and training plan for his team with the support of his management Allocate his team staff in the...

Responsibilities:We are leader on our businesses, and recognized as one of the largest global innovative companies.Management & CompetencyManage his team of engineers (yearly reviews, meetings, missions, objectives, timesheets)Define the necessary qualifications and training plan for his team with the support of his management Allocate his team staff in the...

Create an inspiring team environment with an open communication culture.Set clear team goals.Delegate tasks and set deadlines.Oversee day-to-day operation.Monitor team performance and report on metrics.Motivate team members.Discover training needs and provide coaching.Listen to team members' feedback and resolve any issues or conflicts.Recognize high...

HR Shared Services Team Leader | Corporate ServicesRequired Skills To Be Successful Excellent analytical and problem resolution skillsAbility to work under pressure and adapt to changing prioritiesExcellent consultation and interpersonal skills with a high level of tact, diplomacy and confidentialityExcellent client service skillsExtremely detail oriented...