Content Manager
1 month ago
Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to their problems.
Content Management: Organize, categorize, and maintain the customer support content library to ensure easy accessibility and navigation for support agents. Implement a version control system to track updates and revisions.
Content Strategy: Develop a content strategy aligned with the company's customer support objectives, ensuring that the content addresses common customer issues and aligns with the company's brand voice and tone.
Collaboration: Work closely with subject matter experts, product managers, and customer support teams to gather information and insights necessary to create accurate and effective support content.
Quality Assurance: Regularly review and update existing support content to ensure accuracy, relevance, and completeness. Conduct periodic content audits to identify content gaps and areas for improvement.
Content Distribution: Determine the most appropriate channels for disseminating support content to customers, support agents, and other stakeholders. This may include the company's website, knowledge base platform, chat support, email responses, etc.
Content Performance Tracking: Monitor key performance metrics related to the effectiveness of support content, such as search query success rates, article views, and customer satisfaction.
Continuous Improvement: Proactively identify opportunities to enhance customer support content, user experience, and internal processes to drive greater efficiency and customer satisfaction.
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Content Manager
1 month ago
Cairo, Egypt dentsu Full timeResponsibilty:Orchestrating digital content strategies across all online platforms.Driving traffic and engagement that translates to sales and brand promotion.Managing a content marketing budget.Measuring the results of marketing activity to inform future marketing campaigns.Managing a team of writers, illustrators, and data analysts.Implementing SEO best...
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SEO Content Manager
1 month ago
Cairo, Egypt MediaCom Egypt Full timeContent Strategy Development:● Develop and implement content strategies aligned with SEO objectives and business goals.● Conduct keyword research and competitive analysis to identify content opportunities.● Collaborate with SEO specialists to prioritize content topics based on search demand and competition.Content Creation and Optimization:Content...
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Content Creation Manager
4 weeks ago
Cairo, Egypt Project Growth Full timeContent Creation Manager Minimum 1+ years of experience in digital communications, preferably within the Web3 space.Excellent writing and storytelling skills, with the ability to simplify complex technical concepts.Proficiency in social media management tools and analytics.Strong collaborative and communication skills, fluent in English.
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Content Strategist
1 month ago
Cairo, Egypt marketing startegy Full timeResponsibilty:Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.Analyzing content marketing data to identify trends and anticipate consumer needs.Performing content audits to assess how well existing content is performing.Performing content gap analyses to...
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Consumer and Shopper Content Manager
1 month ago
Cairo, Egypt VML Cairo, Egypt Full timeResponsibilities:Writing, editing and proofreading content.Managing a content team consisting of writers, graphic designers, videographers, etc.Formulating a cross-platform content strategy.Brainstorm with team members to develop new ideas.Build a following on social media.Provide editorial, creative and technical support to team members.Track web analytics...
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Content Editor
1 month ago
Cairo, Egypt SSC Egypt Full timeResearch industry-related topics (combining online sources, interviews and studies)Write clear marketing copy to promote our products/servicesPrepare well-structured drafts using Content Management SystemsWrite well-structured and informative blog posts that align to business objectivesEdit reporters and third-party content to ensure it aligns with required...
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Content Editor
1 month ago
Cairo, Egypt dentsu Full timeResponsibilty:Supervise a team of writers and coordinate with freelance contributors.Proofread and edit spelling, grammar and syntax.Ensure that content meets the company or client's needs, and follows our in-house style guide.Organize, modify and update existing content.Verify content and information.Work with the graphic design team to ensure a...
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Web Content Manager Gscs
1 month ago
Cairo, Egypt hsbc egypt Full timeResponsibilities:Planning, implementing, managing, monitoring, and upgrading the organization's website.Responding to and troubleshooting all website issues.Identifying and responding to all website security breaches.Ensuring that the website is protected by enabling the appropriate security measures.Updating HTML, CSS and JavaScript regularly.Conducting...
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Content Marketing Strategist
1 month ago
Cairo, Egypt Simera Cairo, Egypt Full timeAs a Content Marketing Strategist in a company within our network, you will be responsible for developing and implementing content strategies that drive brand awareness, engage the target audience, and support business goals. This role requires a combination of strategic thinking, creativity, and excellent communication skills to create and optimize content...
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Content Creator
1 month ago
Cairo, Egypt Zumra Food Full timeJob Description Deliver content on a daily and weekly basis.Collaborate with the digital media team in brainstorming, delivering new ideas, new trends and concepts on social media channels. Job RequirementsExcellent writing and editing skills in EnglishTime-management skillsProven work experience as a Content Creator, Copywriter or similar rolePortfolio of...
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English Content Team Lead
4 weeks ago
Cairo, Egypt bayantech egypt Full timeSupport the Digital Marketing Manager in creating, developing and executing the content marketing strategy.Write, edit, and proofread a wide range of print and digital content that for multiple platforms, such as websites, email marketing, social media, ad campaigns.Work to maintain existing content production whilst continuously researching and recommending...
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Senior English Content Creator
1 month ago
Cairo, Egypt Strategic Exhibitions & Conferences Full timeJob DescriptionMain Responsibilities:Research ideas and facts pertinent to the type of content/topic assignedDevelop ideas derived from online/offline research and organize the same on paper or computer applicationsSort out workable ideas by a process of elimination and keep eliminated ideas stored for future referenceWrite fresh content based on research...
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Content Creator
1 month ago
Cairo, Egypt 24 Task Full timeJob DescriptionWriting, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.Assisting the creative team with the design of...
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Senior Content Marketing Specialist
2 days ago
Cairo, Egypt Alnafitha IT Full timeAlnafitha IT Marketing team is seeking an outgoing energetic senior content writer experienced in the B2B (Information Technology Industry) with an emphasis in web copy production. A storyteller who can develop content to fuel web traffic engagement and demand to drive rankings engagement and leads. An exceptional multitasker that drives flawless and speedy...
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Senior Content Creator English
1 month ago
Cairo, Egypt Cultark Full timeJob DescriptionProject scoping: understanding what the client needs by obtaining a clear brief and use customer insight to monitor visitor engagement and change content in line with customer requirementsPrepare well-structured drafts using digital publishing platforms.Tailoring the content and style of individual writing assignments according to their...
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Social Media Manager Content Writer
1 month ago
Cairo, Egypt Prismatecs Full timeJob DescriptionWe are a team of programmers, engineers, architects and designers with a common goal, to provide our partners with innovative and engaging services.. and we're looking for a Social Media Manager / Content Writer to join our team! With our diverse expertise we offer our clients a wide range of professional services including Web & Software...
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Marketing Content Manager
3 weeks ago
Cairo, Egypt CryptoNewsZ Full timeJob description Territory Sales Manager Job Description Sales Leadership Position of a Lifetime! Responsibilities We are looking for an experienced and motivated sales leader to help our growing business in the local The territory sales manager handles hiring, training, and leading a team of sales professionals to success through selling...
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Social Media Manager
7 days ago
Cairo, Egypt Project Growth Full timeSocial Media ManagerKey Responsibilities: Social Media Strategy: Develop and implement effective social media strategies tailored to each property, aimed at increasing visibility and organic bookings. Collaborate closely with the Head of Digital to ensure alignment with overarching content pillars and marketing goals.Content Creation: Design basic visual...
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SEO Manager
1 month ago
Cairo, Egypt Simera Cairo, Egypt Full timeThe SEO/SEM Manager is responsible for developing and implementing strategies to improve the organization's search engine rankings and visibility. This includes researching keywords, optimizing website content and meta tags, and managing pay-per-click (PPC) advertising campaigns. The SEO/SEM Manager will work closely with other members of the marketing...
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Front Office Manager
4 weeks ago
Cairo, Egypt Radisson Hotel Group Full timeCareer in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house ;Send you CV to (WhatsApp)(or) Send you CV to Content Creation: As a Scientific Content Specialist, your primary responsibility is to create high-quality scientific This includes writing and editing scientific papers, reports, and...