Consumer Engagement Associate
2 months ago
• Utilizes various market-based tools and applications for consumer management and servicing.
• Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard Instructions on Consumer Complaints Handling.
• Resolve customer inquiries, comments, and complaints of consumers.
• Ensures proper encoding of all information received from consumer and other cross functional teams in the CRM Tool.
• Ensures quality service and consumer satisfaction according to needs and in all service channels (chat, e-mail, social networks, telephone).
• Ensures proper notification and escalation of critical complaints and irate customers.
• Follows the changes in the messaging and the ways of working.
• Executes additional tasks from the Line Manager, SPOC from the Brand teams and the CES Manager.
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Consumer Engagement Associate
2 months ago
Cairo, Egypt Nestlé Full timeConsumer Engagement Associate Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner.Utilizes various market-based tools and applications for consumer management and servicing.Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard...
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Consumer Engagement
2 months ago
Cairo, Egypt Nestle Egypt Mea Full timeResponsibilities:Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner.Utilizes various market-based tools and applications for consumer management and servicing.Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard Instructions on...
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Docucare Associate
4 days ago
Cairo, Cairo, Egypt Xerox Full timePress space or enter keys to toggle section visibility City Cairo State/Province Cairo Country Egypt Department Service Delivery Date Thursday, March 23, 2023 Working time Fulltime Ref# Job Level Individual Contributor Job Type Experienced Job Field Service Delivery Seniority Level Entry LevelDescription & Requirements:Press space or enter keys to toggle...
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Sales Associate
2 months ago
Cairo, Cairo, Egypt adidas Full timePURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: Passionately inspiring and serving and selling to our consumers Diligently executing store operations Contributing to a culture of consumer centricity within the store. KEY RESPONSIBILITIES:Actively connect and engage with consumers entering the store Be aware...
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Sales Associate
2 months ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge...
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Sales Associate
3 weeks ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge...
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Senior CRM Operations Executive
2 months ago
Cairo, Egypt Careem Egypt Full timeAs the Associate Manager- Field Event Marketing, you would be responsible for partnering with Consumer and Commercial Marketing to develop and deliver brand awareness and achieve sales/revenue targets within the Sheboygan market. This role will target consumer initiatives through the engagement of local marketing events and community development efforts...
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Senior CRM Operations Executive
3 weeks ago
Cairo, Egypt Careem Egypt Full timeAs the Associate Manager- Field Event Marketing, you would be responsible for partnering with Consumer and Commercial Marketing to develop and deliver brand awareness and achieve sales/revenue targets within the Sheboygan market. This role will target consumer initiatives through the engagement of local marketing events and community development efforts...
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Senior CRM Operations Executive
4 days ago
Cairo, Cairo, Egypt Careem Egypt Full timeAs the Associate Manager- Field Event Marketing, you would be responsible for partnering with Consumer and Commercial Marketing to develop and deliver brand awareness and achieve sales/revenue targets within the Sheboygan market. This role will target consumer initiatives through the engagement of local marketing events and community development efforts...
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Talent Pool
2 months ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the store.Be aware of store KPI's (key performance indicators) and contribute to store sales.Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards.Be a Brand advocate, consistently exhibiting our 6 Values.Use seasonal product and Brand knowledge...
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Talent pool
2 months ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPIs (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge effectively...
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Sales Associate
2 months ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge...
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Sales Associate
3 weeks ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge...
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Talent pool
3 weeks ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the storeBe aware of store KPIs (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting our 6 ValuesUse seasonal product and Brand knowledge effectively...
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Talent Pool
3 weeks ago
Cairo, Egypt Adidas Group Full timeActively connect and engage with consumers entering the store.Be aware of store KPI's (key performance indicators) and contribute to store sales.Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards.Be a Brand advocate, consistently exhibiting our 6 Values.Use seasonal product and Brand knowledge...
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Research Executive, Consumer Insights
4 weeks ago
Cairo, Egypt NielsenIQ Full time**Job Description**: **Responsibilities**: - Prepare, execute and deliver the projects from desk research for briefing, questionnaire, charting and presentation - For projects without Project Management team involvement, RE is to manage the project across all key stages (Pre-field, in-field and post field) relevant stimuli, fieldwork briefing &...
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Associate Product Manager
4 days ago
Cairo, Cairo, Egypt Convertedin Full timeAbout us:Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce worldwide.About the...
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Sales Associate
2 months ago
Cairo, Egypt adidas Full timePURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: Passionately inspiring...
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Marketing Assistant
4 days ago
Cairo, Egypt Souq.com for E-Commerce LLC Full time2+ years of professional non-internship marketing experience - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) We believe in innovating for the region by changing how our customers shop, do you? Are you excited about establishing and growing relationships with major publishers, banks, telecom providers and influencers?...
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Investigation Associate
2 months ago
Cairo, Egypt myGwork Full timeThe Investigations Associate Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-party vendors to accomplish goals. They may also be required to contact customers by phone.Productivity and quality assurance will be evaluated along...