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Customer Service Support
3 months ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
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Customer Service Support
3 weeks ago
Cairo, Egypt Jobzella.com Full timeUpdate the clients data base on regular basis and reporting the updates to the sales operations department - Handle customer complaints and different requests in a timely and professional manner. - Prearrange customer visits and units handing over. - Bachelor Degree. - 2-5 years of experience in customer service. - Excellent communication skills in both...
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Customer Service/Technical Support Advisor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...
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Customer Service/Technical Support Advisor
1 month ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...
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Tech Support Customer Service
4 weeks ago
Cairo, Egypt Teleperformance Full timeCompany Description Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations. Role Description This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt. The Customer Service Specialist will...
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Tech Support Customer Service
2 weeks ago
Cairo, Cairo, Egypt Teleperformance Full timeCompany DescriptionTeleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations.Role DescriptionThis is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.The Customer Service Specialist will be...
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Customer Service
1 month ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Customer Support
2 weeks ago
Cairo, Cairo, Egypt 3D|Diagnostix Full timeInteract with customers to provide information in response to inquiries about products, services, and to handle and resolve complaints. As well as maintaining the work flow of the services. "Make sure that whatever the client orders are delivered, on time, with top quality and meeting expectations." Basic Salary is paid in LE and quarterly bonus is paid in...
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Cairo, Cairo, Egypt Sitel Full timeCustomer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service
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Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
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English Customer Service
2 weeks ago
Cairo, Cairo, Egypt NAOS Solutions Full timeEnglish Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...
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Customer Support
2 months ago
Cairo, Egypt iSchool Full timeRespond to customer inquiries and provide support via phone, email, and chat.Troubleshoot and resolve technical issues related to our e-learning platform.Assist customers with onboarding, registration, and payment processes.Provide product information and guide customers through course selection.Collaborate with other teams to continuously improve our...
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Customer Support Advisor
2 weeks ago
Cairo, Cairo, Egypt 3D Diagnostix Full timeResponsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company's servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates & undergraduates...
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Customer Support Officer
4 weeks ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Support Advisor
4 weeks ago
Cairo, Egypt 3D Diagnostix Full timeResponsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company’s servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates &...
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Customer Support Engineer
3 days ago
Cairo, Cairo, Egypt Alfa Laval Full timeAbout UsAlfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.Customer Support Engineer for selling Alfa Laval transactional products and services within...
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Customer Service Executive
1 month ago
Cairo, Egypt Aramex Egypt Full timeHandle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...
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Customer Service Agent
3 months ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Support Trainer
3 months ago
Cairo, Egypt Nokhc Egypt Full time• Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams.• Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & Conduct targeted coaching sessions to address specific areas of...
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Customer Service Executive
2 weeks ago
Cairo, Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...
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Customer Service Executive
4 weeks ago
Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...