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Student Placement Support

6 months ago

Cairo, Egypt iSpark Egypt Full time
Job Description

The Student Placement Support is responsible for:

  • providing information, advice, support, and processing of applications for international students seeking placement in education institutions in UK, Australia, USA, Canada, New Zealand, and many more.
  • By promoting our products and services directly to students, the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets.
  • The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.
Job Requirements
  • Educated to bachelor’s degree level or equivalent.
  • Fluent in English and Arabic.
  • Experience of working in a Customer Services and sales environment with a strong focus on achieving individual and team-based targets.
  • Knowledge of UK, Australia, USA, Canada, and New Zealand as a destinations
  • Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, colleagues etc.).
  • Excellent planning and organizing skills with the ability to manage multiple competing priorities.
  • Customer focused, with a passion for providing outstanding service.
  • Highly effective relationship building and relationship management skills.
  • Effective team worker, supporting colleagues and contributing positively to overall team’s success.
  • Ability to proactively identify, analyze and solve problems effectively.
  • Strong IT skills – Microsoft Office suite, CRM systems.