Partner Support Specialist

4 weeks ago


Cairo, Egypt Tabby Full time
  • Support Tabby partners and applicants over chat, email and phone calls and answer their queries
  • Champion and implement partner support policies and procedures that align with department and company objectives
  • Provide insights and feedback on partner queries to help us identify areas of improvements and optimization of partner experience
  • Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores and become renowned for being the center of best partner experience globally.

Skills, Knowledge and Expertise

Qualifications and Requirements:

  • Great Arabic and great English
  • Post Graduate Degree, preferably in math, business, marketing, finance
  • Excellent analytical, communication, and problem-solving skills
  • Good self-awareness and excellent soft-skills
  • Ability to focus, meet deadlines, and work in a fast-paced environment
  • Ability to work effectively and build strong relationships with cross-functional teams
  • Ability to take ownership and handle difficult situations
  • Experience in B2B support communications would be beneficial


  • Cairo, Egypt SSC Egypt Full time

    Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partnersConstantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitorDrives alignment and teamwork within a team,...


  • Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities:• Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners• Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor• Drives...


  • Cairo, Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities: Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor Drives alignment and...


  • Cairo, Cairo, Egypt Agoda Full time

    About Agoda: Agoda is an online travel booking platform specialized in accommodations, flights, and more. Our team of over 6,000 employees, representing 90+ nationalities, works hard to connect travelers with an extensive selection of over 3.6 million accommodations worldwide. Through a culture of diversity, creativity, and collaboration, we aim to enhance...


  • Cairo, Cairo, Egypt Agoda Full time

    About Agoda: Agoda is an online travel booking platform specialized in accommodations, flights, and more. Our team of over 6,000 employees, representing 90+ nationalities, works hard to connect travelers with an extensive selection of over 3.6 million accommodations worldwide. Through a culture of diversity, creativity, and collaboration, we aim to enhance...


  • Cairo, Egypt Hewlett Packard Enterprise Full time

    Installed Base Support Specialist This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Manages the end-to-end operational business relationship for customer and partner accounts. Acts as the single point of sales operations accountability and execution for assigned clients...


  • Cairo, Cairo, Egypt Agoda Full time

    About AgodaAgoda is a leading online travel booking platform specializing in accommodations, flights, and more. Our team of over 6,000 employees from 90+ nationalities, based in Asia, collaborates in a diverse and creative work environment to enhance the travel experience for our customers worldwide.Our Purpose - Connecting the World Through TravelTravel is...


  • Cairo, Cairo, Egypt Agoda Full time

    About AgodaAgoda is a leading online travel booking platform specializing in accommodations, flights, and more. Our team of over 6,000 employees from 90+ nationalities, based in Asia, collaborates in a diverse and creative work environment to enhance the travel experience for our customers worldwide.Our Purpose - Connecting the World Through TravelTravel is...


  • Cairo, Egypt OTO Full time

    Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...


  • Cairo, Egypt Property Finder Full time

    Partner Support AdvisorThe ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.One or more years’ experience in related positions.Familiarity with Microsoft Windows, Microsoft Outlook, and Internet...


  • Cairo, Cairo, Egypt Agoda Full time

    About AgodaAgoda is an online travel booking platform focusing on accommodations, flights, and more. The team at Agoda, part of Booking Holdings, is made up of 6,000+ employees from 90+ nationalities, creating a diverse and collaborative work environment. Through innovation and ownership, Agoda aims to enhance the travel experience for customers...


  • Cairo, Egypt Nuclear Power Plants Authority Full time

    Psychological support specialistSpend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency.The administrative position of the state or the position equivalent to the lower job level if the applicant occupies a position in one of the cadresPrivate.- Proficiency in English and computers.-...


  • Cairo, Egypt al futtiam Full time

    Human Capital Business Partner Minimum Qualifications/educationBachelor’s Degree in Administration or Human Capital Management Minimum experience2-4 years’ experience working as an HC Generalist, HR Specialist , TA Advisor ,People Experience Advisor/Specialist, HRBPSkillsStrong business communication and presentation skillsStrong people...


  • Cairo, Cairo, Egypt SAP Full time

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Cairo, Cairo, Egypt SAP Full time

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Cairo, Cairo, Egypt Rewaa Full time

    Job Purpose:Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...

  • IT Support Specialist

    4 weeks ago


    Cairo, Egypt Egypt Assistance Full time

    Job DescriptionApply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projectsPerform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client maintenance and the others.Make escalation to 2nd level or 3rd level for higher...


  • Cairo, Egypt Nestle Middle East Full time

    The Role **POSITION SNAPSHOT Location**: Egypt Company: Nestlé Full-time Main Purpose of Job: The Procurement Specialist is responsible for understanding, communicating, and helping to implement sourcing strategies on a local level (at the market) including new or changing items/services, P2P channel management and of new suppliers. The Procurement Support...


  • Cairo, Cairo, Egypt ABB Full time

    Support Services Specialist and order booking:Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we...


  • Cairo, Cairo, Egypt Nestle Middle East Full time

    The RolePOSITION SNAPSHOT Location: Egypt Company: Nestlé Full-time Main Purpose of Job: The Procurement Specialist is responsible for understanding, communicating, and helping to implement sourcing strategies on a local level (at the market) including new or changing items/services, P2P channel management and of new suppliers. The Procurement Support...