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IT Support Specialist
4 weeks ago
- Apply ITIL based processes (Incident, Event, Problem, Asset, Configuration, Change, SLA management, etc) for operation of projects
- Perform scheduled maintenance activities and tasks such as antivirus, operations systems and other software updates, user client maintenance and the others.
- Make escalation to 2nd level or 3rd level for higher troubleshooting
- Notify status of incidents to internal and external contacts
- Support end user for clients (laptop/PC, printers, desk phones, switch and the others)
- Carrying out and delivering the works assigned to her with the ticket management system during the SLA.
- He/She will work and report functionally with central IT in Turkey.
- At least 2 years experience in System and Network Support Specialist position
- Bachelor’s degree in Computer, Electrics/Electronics Engineering or related departments is a plus
- Knowledge of LAN/WAN/Security and related technologies
- Knowledge of Server systems, Operating Systems and Storage architecture
- PC literacy, ability to use office equipment, experience in MS Office products
- Knowledge of ISO 27001, GDPR
- Basic practical knowledge of Office 365 and Azure AD
- Management experience of WSUS, virtualization (VMware, Hyper-V) environments.
- Managing 3rd party IT companies.
- Managing patch management, antivirus and backup units,
- Managing ISO27001 and GDPR processes. Carrying out certification processes
- Experienced in system room inventories cabinet, UPS, patch panel, air conditioning
- ITIL Knowledge
- Excellent in English language
- No restrictions for traveling
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Personnel Affairs Specialist
2 weeks ago
Cairo, Cairo, Egypt Alnafitha IT Full timeWe support the main organizations in the Kingdom across all industries in delivering Enterprise Transformation with a mission to help our customers grow better, focusing on efficiency. We are looking for a Personnel Affairs Specialist to work in our Human Resources Department managing Alnafitha's Customer Experiences solutions portfolio.The Personnel Affairs...
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Personnel Affairs Specialist
1 month ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Personnel Affairs Specialist to work on...
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Personnel Affairs Specialist
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Personnel Affairs Specialist to work on...
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Solution Sales Specialist
3 months ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Senior Solution Sales Specialist Cloud &...
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Solution Sales Specialist
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Senior Solution Sales Specialist Cloud &...
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Recruitment Specialist
2 weeks ago
Cairo, Cairo, Egypt Chefaa IT Full timeJob DescriptionDiscussing and establishing qualification requirements and terms and conditions of employment with managers.Formulating detailed job descriptions and posting them.Conducting phone calls or meetings to create a shortlist of qualified candidates.Interviewing candidates on the shortlist and maintaining a database on employees for future...
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Recruitment Specialist
3 months ago
Cairo, Egypt Chefaa IT Full timeJob DescriptionDiscussing and establishing qualification requirements and terms and conditions of employment with managers.Formulating detailed job descriptions and posting them.Conducting phone calls or meetings to create a shortlist of qualified candidates.Interviewing candidates on the shortlist and maintaining a database on employees for future...
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Recruitment Specialist
4 weeks ago
Cairo, Egypt Chefaa IT Full timeJob DescriptionDiscussing and establishing qualification requirements and terms and conditions of employment with managers.Formulating detailed job descriptions and posting them.Conducting phone calls or meetings to create a shortlist of qualified candidates.Interviewing candidates on the shortlist and maintaining a database on employees for future...
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Technical Support Engineer
3 months ago
Cairo, Egypt IT Pillars Full timeJob DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...
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Solution Sales Specialist
2 weeks ago
Cairo, Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for dedicated ambitious and selfdriven Solution Sales Specialist ITSM Cairo to...
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Psychological support specialist
3 months ago
Cairo, Egypt Nuclear Power Plants Authority Full timePsychological support specialistSpend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency.The administrative position of the state or the position equivalent to the lower job level if the applicant occupies a position in one of the cadresPrivate.- Proficiency in English and computers.-...
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Psychological support specialist
4 weeks ago
Cairo, Egypt Nuclear Power Plants Authority Full timePsychological support specialistSpend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency.The administrative position of the state or the position equivalent to the lower job level if the applicant occupies a position in one of the cadresPrivate.- Proficiency in English and computers.-...
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Technical Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Rewaa Full timeJob Purpose:Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...
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Network Technical Support
2 months ago
Cairo, Egypt IT Pillars Full timeResponsibilities:Collaborating with the IT department on the deployment and maintenance of network technologies.Enhancing intranet performance and creating internet domains.Testing the exchange of data between computers, servers, modems, and routers.Installing, configuring, and updating network software, as well as maintaining hardware and network...
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Solution Sales Specialist
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for dedicated ambitious and selfdriven Solution Sales Specialist ITSM Cairo...
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Solution Sales Specialist
3 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for dedicated ambitious and selfdriven Solution Sales Specialist to join our...
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Senior SEO Specialist Full Time
1 month ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. There are more than 2.3 million Google searches per minute. Were looking for that special someone...
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Senior SEO Specialist Full Time
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. There are more than 2.3 million Google searches per minute. Were looking for that special someone...
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Customer Support Specialist
3 weeks ago
Cairo, Egypt OTO Full timeHello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...
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Digital Sales and Deal Support Specialist
2 weeks ago
Cairo, Cairo, Egypt SAP Egypt Full timePlan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert Support and cooperate with Corporate Marketing, Field Marketing, Solution Specialists and Account Executives Align with Sales colleagues for most effective territory planning and execution, covering all routes to market Generate and...